We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,669 reviews.
First Class have recommended to friends and Family I don't use any other delivery service
09/12/10
No comment left by this customer.
09/12/10
No comment left by this customer.
09/12/10
No comment left by this customer.
09/12/10
on your order form you need the recipients mob number or you cant complete the order, some customers dont want to give it...
09/12/10
Very pleased with service. No problems. Is it possible to arrange collection from a Depot rather than wait all day for delivery?
09/12/10
The parcel was 1 day late, but safely delivered all in one piece and the weather was appalling
09/12/10
No comment left by this customer.
09/12/10
great thanks
09/12/10
no COLLECTION OR DELIVERY made. no refund/explanation offered as yet.
09/12/10
No comment left by this customer.
09/12/10
Excellent experience need to redirect and was done with no fuss - very refreshing will use again and again
09/12/10
you have not collected yesterday 3 parcels to France which are urgent and we've had no response
09/12/10
Absolutely thrilled with the service - superb prices, so easy to use and super speedy delivery especially with the weather conditions. Great
09/12/10
did not collect on day arranged then cancelled order but did not tell me. Had to re arrange collection took 3 days to collect parcel
09/12/10
good range of services and easy to use site.everything went to plan.
09/12/10
it's ok this time
09/12/10
No comment left by this customer.
09/12/10
Can't fault you, thanks very much
09/12/10
No comment left by this customer.
09/12/10
No comment left by this customer.
09/12/10
The item was picked up on Friday and not delivered until Weds
09/12/10
No comment left by this customer.
09/12/10
No comment left by this customer.
09/12/10
Outstanding service, first time of using, will certainly use again, and reasonable price to, thank you very much
09/12/10
the weight of the parcel was checked at the local post office, but I was charged £13 extra after paying £41 saying it was 13kg not 3.3kg!
09/12/10
You did not another courier and I have heard nothing about being refunded. Very poor service!
09/12/10
No comment left by this customer.
09/12/10
THIS PARCEL WAS NOT COLLECTED FROM US. I REPORTED THIS AND YOU HAVE NOT GOT BACK TO ME.
09/12/10
As always, on time, very reliable and pleasant drivers
09/12/10
I am still waiting for 2 parcels to be delivered after more than a week!! No communication!! RUBBISH
09/12/10
Good service despite the weather!!
09/12/10
First time using Parcel Monkey as my existing courier missed 2 collections due to snow. Collected & delivered on time, great, thank you.
09/12/10
No comment left by this customer.
09/12/10
I booked and paid 2.12.10 and the parcel wasn't collected until Wednesday 8.10.12, no day given for coll,waited in for 3 full days not good
09/12/10
Painless and fairly priced. Fast efficient service. Only thing is needing to print more delivery labels for driver.
09/12/10
first time using parcel monkey would recommend to all my friends
09/12/10
Great difficulties with the snow. Courrier didn't turn up on first day, so had to rearrange collection. Turned up after a tel. call next t
09/12/10
No problems
09/12/10
No comment left by this customer.
09/12/10
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