We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,670 reviews.
been waiting 7 days to get my package collected still nothing. no phone number for customer services if you can call it that.
12/12/10
great, as usual
12/12/10
Keep up the good work
12/12/10
poor communication
12/12/10
No comment left by this customer.
12/12/10
Still waiting for collection PM_351767_476121.Not delivered PM_350575_474261
12/12/10
Never let mw down. 10/10+.
12/12/10
No comment left by this customer.
12/12/10
Excellent Service = where would I be without it?
12/12/10
thanks would be better if courier could ring to give you a time
12/12/10
Given the bad weather the delivery was eventually made 8 days after collection so I'm happy it got their
12/12/10
excellent price for 2 parcels coming from NI, was quoted 3 times as much by other carriers, Bargain highly recommend!
12/12/10
No comment left by this customer.
12/12/10
Fantastic service, particularly considering the bad weather we have been experiencing. Will use again A+++++
12/12/10
My parcel has still not been collected!!
12/12/10
the concepts good but Courier are useless,not worth the stress/time/hastle impossible to contact,will be looking for someone else
12/12/10
No comment left by this customer.
12/12/10
Great Service, as always, A********
12/12/10
excellent service a++++++++
12/12/10
Package still not collected. Waited all Thursday 9
12/12/10
No comment left by this customer.
12/12/10
No comment left by this customer.
12/12/10
No comment left by this customer.
12/12/10
1st time used will use again as all aspects of service very very good.
12/12/10
it took a week to deliver the parcle on a 48hr delivery and no contact to tell me why, poor customer service.
12/12/10
the parcel took longer than estimated due to the weather but is was to be expected- service was otherwise good.
12/12/10
Consistently good and always reliable even in snow conditions, my road was solid ice but still no delays. Thank you so much
12/12/10
Excellent servie couldn't ask for more, will use again
12/12/10
A good hassle free service
12/12/10
good service
12/12/10
Amazing value and brilliant service :)
12/12/10
A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
11/12/10
No comment left by this customer.
11/12/10
1 day delay due to weather, otherwise good as usual.
11/12/10
Your service fine. City link very poor customer relations. Whenweather caused problems they took ALL telephone Coms. off line.
11/12/10
great service cant fault it, use a few times and never failed to impress, thanks
11/12/10
excellent again will use all the time citylink are great at this were others fall at the first hurdle
11/12/10
What more can I say, yet another excellent service with the last five consignments, even when the country was at a halt with the snow
11/12/10
Not really your fault I suppose but city link didnt collect and didnt bother to re-arrange until I had chased them
11/12/10
perfect thanks
11/12/10
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