We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,643 reviews.
Good service. Recommended.
28/09/10
Great service and very helpful to, oh and don't forget the great value
28/09/10
driver to use contact phone number provided
28/09/10
No comment left by this customer.
28/09/10
Courier did not turn up on date arranged. Seemed like would not come on next day except for a number of phone calls made asking.
28/09/10
No comment left by this customer.
28/09/10
Easy to book, collected no problem and as far as I know delivered next day.. And you're the cheapest too!!
28/09/10
No comment left by this customer.
28/09/10
same day pick-up would be ideal
28/09/10
collect within time stated , delivered the following day Excellent service
28/09/10
The pick up was scheduled for monday but was missed. It was rescheduled again for tuesday but was not collected until after 6.30pm.
28/09/10
Very quick and efficient service. Even when we weren't in for the collection they quickly and efficiently re-arranged a second collection.
28/09/10
No comment left by this customer.
28/09/10
Great deals!
28/09/10
Thanks, there's more to come!
No comment left by this customer.
28/09/10
No comment left by this customer.
28/09/10
stipulating a collection time never works so that can be awkward. A cheaper rate for non-urgent (smaller) parcels would be good.
28/09/10
Friendly helpful driver Good tracking Delivered with no problems
28/09/10
fast pick up...i have checked online and parcel delivered the next day. excellent service and good value for money. would use again
28/09/10
City Link couriers rarely have a receipt to prove parcel has been collected.
28/09/10
It would be helpful if there was an am or pm collection otherwise you supply a very good economical service
28/09/10
Worked well, will definately use you in future.
28/09/10
Service very efficient on pick up and delivery
28/09/10
i would like to thank you for your help in getting my parcel delivered and for your help when i was told they had not got it yet
28/09/10
You're welcome, our team will always do their best to help our customers sort out any problems.
No comment left by this customer.
28/09/10
Overall the service is good - I just can't seem to get a same day service as I can when I book with interparcel
28/09/10
Thank you for your comments. We offer the same day service if you book before 10.30am.
No comment left by this customer.
28/09/10
very good service
28/09/10
very good service
28/09/10
Very happy with the service, if you ever start a service for 1-2 kilo services similar to myhermes, then give us a call.
28/09/10
My item was very damaged in by yourself and not the first time this has happened
28/09/10
The previous delivery to this one took 8 days to collect, better feedback to customer when city link miss a collection twice over 8 days!
28/09/10
very good communication than others nice u can do any place in the world best of luck thanks .
28/09/10
Thanks for your comments!
Excellent service. Will continue to use as normal.
28/09/10
No comment left by this customer.
28/09/10
No comment left by this customer.
28/09/10
No comment left by this customer.
28/09/10
No comment left by this customer.
28/09/10
the parcel was not delivered the day it was sopost to be.
28/09/10
Collection as agreed.
28/09/10
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
