We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,644 reviews.
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28/09/10
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28/09/10
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28/09/10
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28/09/10
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28/09/10
I use Parcel Monkey very frequently and am extremely pleased with the service. Carry on the good work!
28/09/10
Your service is great but sometimes City Link do not collect when they say they will
28/09/10
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28/09/10
good service thank you
28/09/10
VERY GOOD SERVICE ... NEVER LET ME DOWN...ALWAYS ON TIME
28/09/10
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28/09/10
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28/09/10
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28/09/10
Perfect. I found you support team quicker at answering questions than any call centre on this earth! BRILL-EEE-ANT!
28/09/10
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28/09/10
Excellent as always!
28/09/10
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28/09/10
You website is broken, many of the links go to blank screens, very frustrating. i had to place the same order twice.
28/09/10
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28/09/10
Always very helpful
28/09/10
brill thanks
28/09/10
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28/09/10
First time I've ever sent anything not via the PO. All went as arranged. Great
28/09/10
You need to speed up the time between payment accepted and the label being generated guys!
28/09/10
No comment left by this customer.
28/09/10
very good quick service, uplifted when said and delivered when said. delighted thank you
28/09/10
It would help if you had a "designated" place to leave parcels for collection. MYHERMES do and it helps if I need to go out. Otherwise good
28/09/10
parcel fro collection21/9 not collected Courier said mixup their endsaid they would call me didn,t after chasing them parcel collected 24/9
28/09/10
No problems with this delivery. Parcel picked up on date specified and delivered next day early morning to destination. Great service .
28/09/10
brilliant service will defently use your company again.
28/09/10
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28/09/10
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28/09/10
Can't fault the service, now with improved website, what more could i ask for?
28/09/10
A total pleasure to do business with you. Much cheaper, and excellent service.
28/09/10
The option of choosing an address by the postcode, ie when you key in postcode you have option to select address or not
28/09/10
Poor service by citilink and complaint filed to parcel monkey. Although nothing at fault of Parcel Monkey
28/09/10
No comment left by this customer.
28/09/10
Collected promptly, good service. Many thanks. Delta Direct.
28/09/10
Collected promptly, good service. Many thanks. Delta Direct.
28/09/10
No comment left by this customer.
28/09/10
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