We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,234 reviews.
Track & trace should be a clickable link in my order details, and the TO/FROM name and address should be shown in the order details.
11/10/10
No comment left by this customer.
11/10/10
No comment left by this customer.
11/10/10
No comment left by this customer.
11/10/10
Excellent service. Cannot fault it and have already recommended this service to several of my friends
11/10/10
No comment left by this customer.
11/10/10
a pleasure.the whole process was clear, concise, and only took a few minutes. an hour late they picked my parcel up!
11/10/10
Good service as usual, with staff who know our system of working. Thanks
11/10/10
Excellent customer service help. A more precise time slot would help as between 9am & 5pm as customers do have other things to do.
11/10/10
Good Service, collection and delivery
11/10/10
just fine as you are. thanx
11/10/10
No comment left by this customer.
11/10/10
Quite impressed. Good Service
11/10/10
Simple to book, excellent price, excellent first class service, courier cheerful and very helpful, will certainly recommend
11/10/10
Overall a good service but a tracking number would be usefull as i dont know if parcel has been delivered or not
11/10/10
No comment left by this customer.
11/10/10
had to stay in all day (9am-5pm) - Items collected 1645. Would prefer tighter time slot for pick-up
11/10/10
No comment left by this customer.
11/10/10
Fast & easy to book online. Cheap next-day delivery. Definitely the best online parcel sender. 10/10
11/10/10
Used your service quite a few times and so far not had any problems, service has been very good.
11/10/10
Excellent
11/10/10
No comment left by this customer.
11/10/10
Fantastic service, easy to register, easy to use, no problems at all, will definitly recommend, 5* service
11/10/10
Worst attitude I have ever experienced from a company
11/10/10
Thought it was great and will be using Parcel Monkey again.
11/10/10
No comment left by this customer.
11/10/10
this is a great delivery service, door to door, next day delivery, cheaper than R.mail and most definately more reliable thankyou
11/10/10
Items picked up at correct time scake and delivered next day
11/10/10
Great service!!!! Very profesional and the couriers very kind, thank you so much
11/10/10
No comment left by this customer.
11/10/10
great service recomended to friends and will be using again
11/10/10
1 st class service , no other comment
11/10/10
No comment left by this customer.
11/10/10
APPALLING - WAS TOLD BY THE DIRECTOR NOT TO CONTACT THEM AGAIN !!! SHOCKING CUSTOMER SERVICE
11/10/10
Our Response: Unfortunately on this occasion your claim could not be processed since 'glass' is on our prohibited items list.
Cheap, easy, quick...
11/10/10
Very Happy with the service provided. Parcel was collected four hours after booking and arrived in Spain 4 days later. Excellent.
11/10/10
I have used parcel monkey 4 times now and have been delighted everytime. Never a delay or a problem. Many thanks
11/10/10
Superb professional service, absolutely no issues. recommended.
11/10/10
No comment left by this customer.
11/10/10
Briiliant service. Will be recommending to everyone i know. Many Thanks. xxxx
11/10/10
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