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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,643 reviews.
Very pleased with the service.I would use them again
26/09/10
No comment left by this customer.
26/09/10
No way to improve service, was very good!
26/09/10
No way to improve service, was very good!
26/09/10
Fast, efficeint everything perfect thankyou
26/09/10
Why does NI cost so much more - also service should not be advertised as UK when it costs more to certain regions.
26/09/10
We've got some new Northern Ireland services coming soon.
Courier didn't turn up on scheduled day of collection, no way to contact you except via e-mail.
26/09/10
You could let us know that Monday pickups can be booked on Sunday
26/09/10
There not a lot to change i was very satified with your service i had a problem with one of my parcels not your fault and you sorted it out
26/09/10
No comment left by this customer.
26/09/10
Excellent as always thanks guys!
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
where has the postcode search facilty gone? i would use you more but its time consuming keep typing addresses etc!
26/09/10
When claims are made, the amount of questions are ridiculous.
26/09/10
Can't complain happy with the service, I would if I could.
26/09/10
The third line of any address does not print on the labels (it needs an extra line on the print out)
26/09/10
Excellent service
26/09/10
No comment left by this customer.
26/09/10
my courier keeps missing the pick up date !!!!!!!!
26/09/10
Your Better then that **** Parcel to go! One thing is different - I always get a receipt as proof of collection - I don't from you !!!!!!!!!
26/09/10
What more could you ask for. Convenient and cost effective.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
Always great service time slots for collections would be good thanks
26/09/10
Very pleased up to now, please keep up the good work, i need you guys to help build up my business
26/09/10
Collected when planned and delivered to schedule ~ what more can you ask for.
26/09/10
Hi, it would be most helpful if you had an automated post code address finder for deliveries, it would save lots of time and be most helpful
26/09/10
this is the second time i have had problems with collecting parcel 1st time it took 3 days to collect and its been 2 days now for this one,
26/09/10
this company really needs a phone number to be able to ring if there are any problems
26/09/10
GREAT NOW THAT YOUR NEW WEBSITE IS UP AND RUNNING THANKS STEVE
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
Easy to use ,Quick and cheap.
26/09/10
my parcel didn't get collected on the specified day even though i had paid for it to be! Then I had to drive the parcel to the main depot!
26/09/10
No comment left by this customer.
26/09/10
Very good service would recomend as very good
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
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