We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,234 reviews.
I missed the pickup and delivered to depot myself
10/10/10
No comment left by this customer.
10/10/10
service is great and cost is great but i had a serious complaint to which NEVER got sorted maybe cos i kept useing you??
10/10/10
Out of three collections booked this week, all 3 missed the collection slots and one failed to be delivered on the correct day.
10/10/10
No comment left by this customer.
10/10/10
Excellent service as always I see some negative reports but I have nothing but praise for the company, reasonable fees and reliable service.
10/10/10
I HAVE USED YOU TWICE AND ON BOTH OCCASIONS NOBODY COLLECTED PRE-BOOKED PARCELS, I'M STILL WAITING FOR MY REFUND ALSO, DISGRACEFULL COMPANY
09/10/10
No comment left by this customer.
09/10/10
No comment left by this customer.
09/10/10
really competitive price & reliable service...what more can I asked
09/10/10
Yes would try you again .. there was a mix up on you picking up the delivery but I'm in Ethiopia now and don't have the details. Al McLeod
09/10/10
Timed Pick Up is an Excellent Idea. The Pick up person was very polite – 1st class service.
09/10/10
great
09/10/10
The parcel wasnt collected when scheduled , i was really annoyed at being let down and hanging around with no explanation. Im not happy
09/10/10
We paid for next day delivery but it was delivered a day late.
09/10/10
No comment left by this customer.
09/10/10
No comment left by this customer.
09/10/10
No comment left by this customer.
09/10/10
top notch service and a super super price
09/10/10
A very good service, very happy, only way to improve is for collection and delivery times to be refined,but I understand this is difficult.
09/10/10
your website is great, booking parcels is a doddle, its a shame your couriers (Courier) let you down, Courier were much better
09/10/10
No comment left by this customer.
09/10/10
Add a post code look up to the site.
09/10/10
No comment left by this customer.
09/10/10
Last 3 orders late.Had to contact Courier (wigan) to get delivery done on delivery date .Each time it was going to be held to next day.
09/10/10
No comment left by this customer.
09/10/10
The only way this service could be improved would be to offer am/pm collections giving up a whole day makes me want to take it to local p/o
09/10/10
Great service, very convenient and good price. Thanks a lot
09/10/10
Very Happy, Thanks, Great Service. KEEP UP THE GOOD WORK
09/10/10
No comment left by this customer.
09/10/10
No comment left by this customer.
09/10/10
Spot on service as always. That's why I keep coming back!
09/10/10
Easy transaction! Stress free! Highly recommended!
09/10/10
i was very pleased with the service they arrived in the time they said they would, and my item arrived at its destination quickly
09/10/10
No comment left by this customer.
09/10/10
very good service prices are fantastic will use again
09/10/10
parel was picked up here on Monday and Delivered Thursday, on 48 Hour delivery? do the maths
09/10/10
excellent service, will use regularly from now on
09/10/10
No comment left by this customer.
09/10/10
No comment left by this customer.
09/10/10
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