We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,234 reviews.
Tried to change a delivery address after the goods had left, took a week but got there is the end. Will use you again, very good service
09/10/10
used before and all happened just as aI would wish
09/10/10
Apart from reducing prices and accepting more types of goods I would suggest showing the price next to the relevant min and max parcel size
09/10/10
Great price great service
09/10/10
No comment left by this customer.
09/10/10
Did not pick up order for 4 days running was told you have spoken to Courier and will be picked up next day. VERY poor get IT sorted
09/10/10
No comment left by this customer.
09/10/10
Would be nice if the cashback promised via topcashback actually tracked, then it would be a superb servce, maybe something you could look at
09/10/10
No comment left by this customer.
09/10/10
No comment left by this customer.
09/10/10
Was disappointed that I couldn;t print out address label until email arrived sometime later. Very annoying
09/10/10
generally good service. however i never got your promised refund back to my account. sent many emails, no replies.
09/10/10
Ive had problems in the past using your services but this one went okay, I dont use/trust the pickup service you offer though
09/10/10
thanks for all...
08/10/10
No comment left by this customer.
08/10/10
Great Service! Great Price! No need to shop around. See you again soon.
08/10/10
No comment left by this customer.
08/10/10
No comment left by this customer.
08/10/10
You did just what you said you would, next day delivery
08/10/10
very satisfied with the service
08/10/10
great overall service
08/10/10
No comment left by this customer.
08/10/10
top class courier as always!! never get any problems,thanks again
08/10/10
Fantastic! Many thanks
08/10/10
No comment left by this customer.
08/10/10
No problems with pick up or delivery. Thank you . Address book on your website would not allow me to select my own address.
08/10/10
Great service thank you.When sending more than one parcel the same size a way of not having to enter the dimensions each time again.
08/10/10
Great price and speed of service. Only improvements would be to get tracking working and correct error on using recent addresses.
08/10/10
you answered my emails promptly and provided instructions and links to help me ship my parcel overseas. good job.
08/10/10
FAST DELIVERY SERVICE, GREAT NEW WEBSITE, BETTER NOW WITH TRACK & TRACE, EASY TO USE, WOULD RECOMMEND, A++++++
08/10/10
i havent recevied an answer to do with my address book not working so have to retype pick up address every time is a pain
08/10/10
I live in the countryside in mid Wales and your service is both prompt and cost effective. Thanks.
08/10/10
Thanks great service, easy to use site would benefit from a telephone helpline
08/10/10
No comment left by this customer.
08/10/10
good collection good delivery nice transaction and very good price will recomend and use again thanks
08/10/10
No comment left by this customer.
08/10/10
Site easy to use.Very cheap.Tracking great.Courier very cheerful and helpful and turned up on time. I will use you again and recommend you.
08/10/10
thanks
08/10/10
No comment left by this customer.
08/10/10
No comment left by this customer.
08/10/10
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