We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,643 reviews.
fantastic, as usual
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
The box apparently arrived wet and we were lucky that the contents were not damamged.
26/09/10
I have little confidence in your ability to raise issues with the courier on my behalf.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
will always use pm
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
Courier did not collect when you said they would. However, recollection was arranged. Frustrating that you have no phone contact.
26/09/10
easy to place order, next day collection, no hassle!
26/09/10
No comment left by this customer.
26/09/10
Fab service, did say I needed to print labels though and if it wasnt for the fact that I know the driver brings them i wouldnt have used
26/09/10
No comment left by this customer.
26/09/10
service very good but your track and trace did not work
26/09/10
No comment left by this customer.
26/09/10
Very Polite Driver who collected Goods on both occasions.-Very Good Rates - Tracking system works well for both sender and receiver - 4****
26/09/10
I don't think you can review what time slot you put in after the order has gone. Excellent service though. Thanks
26/09/10
Thanks for the heads up, we'll fix this asap!
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
Parcel was picked up on the date specified and delivered the next day, which is exactly what we paid for! Great job Parcel Monkey!!
26/09/10
It helps when your courier collects when I pay for a service, 3 days it took collect items, VERY UPSET WITH SERVICE
26/09/10
No comment left by this customer.
26/09/10
Parcel was delivered to wrong address, I was told that it would be looked into, but nothing was done.The recipient had to pick it up himself
26/09/10
all good gonna use again :)
26/09/10
Reliable as always.
26/09/10
Since I started using your company I have had numerous late missed collections lost packages ignored emails. Terrible service
26/09/10
No comment left by this customer.
26/09/10
very pleased with service and a very good price on postage thanks
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
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