We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,671 reviews.
Even though the package was marked please be careful , some items were broken.HANDLE WITH CARE MEANS JUST THAT.
15/12/10
No comment left by this customer.
15/12/10
Excellent as always, Fast, Efficient and very competitive.
15/12/10
No comment left by this customer.
15/12/10
Great service... one request. Would like to be able to enter a postcode to find an address to make sure the one I have is correct
15/12/10
No comment left by this customer.
15/12/10
No comment left by this customer.
15/12/10
No comment left by this customer.
15/12/10
Great will def use again
15/12/10
No comment left by this customer.
15/12/10
FIRST TIME I USED THEM & THEY DELIVERED THE GOODS COMPLETELY.........ALL GOOD!!!!
15/12/10
easy to use -
15/12/10
No comment left by this customer.
15/12/10
1 Stolen Parcel Due to 'Hijacked Van' 4 Collections Never Collected, One of Which Haven't Even Supplied Me With Label! APPALLING
15/12/10
No comment left by this customer.
15/12/10
absolute **** cost me a fortune over the past month , you may use this feedback on your site
15/12/10
Paid for next day with no warning for slow delivery, six days later my customer still has not received his delivery. Earlier warning needed
15/12/10
No comment left by this customer.
15/12/10
I ordered next day delivery and it took an extra day, probably due catching up after the snow which is fine, I am happy with the service!
15/12/10
first class service, thanks
15/12/10
Thank you so far a 5 star service
15/12/10
Chose a next day delivery, collected Thur but didn't get to destination till Mon. Disappointed as it was for a birthday on the Fri.
15/12/10
Thanks will use you again you cheeky monkeys :-)
15/12/10
good
15/12/10
No comment left by this customer.
15/12/10
No comment left by this customer.
15/12/10
An absolute disgrace -13 parcels gathering dust!! Thanks for losing me business P.Monkey
15/12/10
YOU DID G8. CITY LINK CANNOT KEEP THE PACE.TOOK 6 DAYS THATS IF IT ARRIVES TODAY. C WHAT 2MORA BRINGS
15/12/10
Fantastic service - Parcel Monkey I love you : )
15/12/10
Parcel tracking was not as accurate as i would've liked, indicating that my parcel was at the depot. Went to collect it, not there
15/12/10
No problem with you but parcel still not delivered by Courier after 8 days
15/12/10
This order was del'd as promised, but 2 subsequent orders have been lost/delayed, with feedback taking 5 days, which is appalling service
15/12/10
On time, Great service, takes the hassle out of posting. thankyou
15/12/10
Parcelmonkey did good, parcelforce did bad, parcel got delayed by too long.
15/12/10
No comment left by this customer.
15/12/10
a very good, quick and easy service to use
15/12/10
Excellent Fast delivery and hastle free pick ups, would appreciate a discounted price or service for poster or hard tube type packets
15/12/10
no contact, no delivery, 3 promises and still not been picked up!
15/12/10
excellent, i would reccomend you to anyone, well done and thanks
15/12/10
Point out to me that Courier didn't come when they should, but tell me that I need to rebook after the same day cut off time. Useless.
15/12/10
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