We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,674 reviews.
Same day collection not collected yet and 2 days passed
23/12/10
Poor feedback, and delivery speed
23/12/10
Very simple to organise and easy to track once collected and always had a good fast service at a great price :o)
23/12/10
The delivery was late - even though there was no snow - but the collection was fine
23/12/10
I am extremely happy with the service I get and help, if I ever need, You guys are greeeeaaaaaaatttttt!!!
23/12/10
Still waiting for city-link to come and collect the parcel & waiting for refund an other parcel not collected
22/12/10
Excellent
22/12/10
Excellent, smooth transaction!
22/12/10
Item not collected would never use again ?????????????????????????????????????????????????
22/12/10
No comment left by this customer.
22/12/10
put on the web site about delays due to weather !!!!!
22/12/10
Very good service as always!, thanks.
22/12/10
No comment left by this customer.
22/12/10
Not next day, but considering the adverse weather conditions, brilliant!
22/12/10
Obvious issues with weather and delays. But at least arrived undamaged.
22/12/10
Great service, and taking into consideration the weather conditions too, parcel delivered as expected, thk you! Merry Xmas!
22/12/10
1 Stolen Van/4 Missed Collections/1 Month Trying to Get Parcels Collected. £500 Compo having to be paid out of my pocket! Pay Peanuts......
22/12/10
the parcel should have been delived on the 17th but still in ashford depot to this date. not happy its my step sons presents
22/12/10
No comment left by this customer.
22/12/10
No contact from courier to say they wernt coming to collect parcel for 2 days. even if weather bad the telephones still worked
22/12/10
yes your service was really good but I am sure i booked this for one date on you turned another date .you also need a contact tag to use
22/12/10
Just as good as the last time, collected and delivered just as promised.
22/12/10
Simple, efficient and value for money. I'll be back!
22/12/10
4 days for a next day item wasnt the best service
22/12/10
arranged collection of parcel 4 next day didnt get collected for 5 days after many emails & calls. will not use service again.
22/12/10
There has been little snow in Cheshire, local roads & my drive clear, parcel not collected even after reschedule.
22/12/10
Really easy to use and to find the best price. This is the only parcel service I use other than Royal Mail
22/12/10
Fantastic service, as usual, and one that I've recommended to friends and family.
22/12/10
No comment left by this customer.
22/12/10
No comment left by this customer.
22/12/10
No comment left by this customer.
22/12/10
Great service as always, even through the bad weather, many many thanks
22/12/10
just utterly ****e messed around so much .cost me a lot of hassel but got there eventuly
22/12/10
No comment left by this customer.
22/12/10
pick up on day it should of been and delivered next day fantastic service i highly recommend this company
22/12/10
It was a day late and a bit past 12 even though I had arranged an AM delivery. Maybe weather problems though. The people were great
22/12/10
No comment left by this customer.
22/12/10
No comment left by this customer.
22/12/10
Despite been picked up on 16th it still has not been delivered!!!
22/12/10
No comment left by this customer.
22/12/10
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