We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,672 reviews.
No comment left by this customer.
20/12/10
As usual, a better and more reliable service than all the others - thank you ParcelMonkey!
20/12/10
I HAVE USED YOU BEFORE , AND NOW ARE LIMITED TO A PICK UP TIME , MY WIFE STAYED IN ALL MORNING AND ENDED UP TAKING IT HERSELF TO THE DEPOT
20/12/10
Collected and delivered within time period. Good friendly service
20/12/10
parcel wasn't picked up til 5.10pm Monday but arrived wednesdas as expected even in this weather! Thankyou
20/12/10
recipient went to collect parcel 3 times. first 2 times could not be found. he phoned us to say don't use Courier again. disappointing.
20/12/10
Found you on Money Supermarket, half the price of Royal Mail, will definatley recommend, 7 days from uk to Spain Thanks
20/12/10
very good courier, im happy with you. Parcel delivered ALL in one piece, not as dhl did it. THANK YOU
20/12/10
No comment left by this customer.
20/12/10
No comment left by this customer.
20/12/10
Picked up Monday.. Delivered Thursday.. NOT next day delivery as stated !!!!!
20/12/10
excellent service would recommend you to my friends and family
20/12/10
great thanks
20/12/10
Excellent collection service. Not sure, yet, how quickly you are getting the parcels to our customers.
20/12/10
Great fast service mqny thanks
20/12/10
No comment left by this customer.
20/12/10
We sent out 10 Consignments on 14th December and only a few have been delievered i have called to no avail and left messages and noone has g
20/12/10
No comment left by this customer.
20/12/10
using for first time, easy use booking in,regards sam
20/12/10
Brilliant service and brilliant price. On time everytime. Great delivery/ pick up driver. Very impressed.
20/12/10
No comment left by this customer.
20/12/10
I was very happy but my customer wasn't as happy as me but u can't please everyone I will recommend you to everyone many thanks
20/12/10
I order 2 parcels to be delivered on next day delivery, one arrived on time the other was a day late
20/12/10
get the delivery on the day you prmoise, i.e. next day pick up AND delivery, not just next day pick up.
20/12/10
I am still waiting for a reply to my complaint. Please close my account & refund the money ASAP
20/12/10
No comment left by this customer.
20/12/10
Parcel was not collected on date specified and expected me to reprint details. Also parcel took longer than expected to reach destination
20/12/10
great service
20/12/10
Excellent service, I would appreciate the ability to leave a message to the collecting courier "the package is behind the gate" or similar
20/12/10
Useless customer backup, contact number does not work, takes days to resolve issues through email, then you send additional charges over 2kg
20/12/10
The parcel was picked up when you said and even in these terrible conditions , it was delivered much quicker than expected. Thank you.
20/12/10
You made it easy to use your websight, you did what you said you would do at a reasonable price. That leads to perfect customer satisfaction
20/12/10
very good service, at low prices
20/12/10
Whilst we appreciate delays because of previous and present weather conditions, keeping the tracking data up to date is a must!!
20/12/10
No comment left by this customer.
20/12/10
No comment left by this customer.
20/12/10
Delivery took almost a week.I am trying to find out if it was due to weather conditions.If it was I am happy with the service otherwise not
20/12/10
V pleased...will use again
20/12/10
Once order was placed a note that the parcel info would follow soon would have been nice. Next day paid 4, but got 48 hour. Would try again.
20/12/10
large delicate glazed clock delivered without damage
20/12/10
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