We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,672 reviews.
very quick and best price will be using you again thankyou
22/12/10
We are very happy with the service we received and will use you again, thanks.
22/12/10
Excellent service - speedy (depite weather conditions), polite, friendly - will certainly use again. Many thanks!
22/12/10
No comment left by this customer.
22/12/10
good service
22/12/10
No comment left by this customer.
22/12/10
Easy transaction as always and the added benefit of extra cover for ebay users - many thanks and happy Xmas!
22/12/10
great service. will use again
22/12/10
Pick up was a day late and no warning of this at the time on your website. CityLink were helpful when I phoned them direct, though.
22/12/10
The service is good, but the thing I'd like to see improved is a more accurate time of collection so I don't have to hang around waiting.
22/12/10
Still waiting for a parcel that was scheduled as next day delivery, 5 days late so far........
22/12/10
very efficient in spite of the severe weather constraints on vehicle movements - strongly recommended
22/12/10
Excellent, wrapping of parcel was rubbish but delivered intact anyway. Will be using you a lot in future
22/12/10
Parcel collected within the time scale requested & delivered the next day. Excellent service. Thank you
22/12/10
Better reliability and communication and a phone number really dissapointed with the service .
22/12/10
your service was fine but the onward courier can not even be contacted after holding goods for over a week now
22/12/10
one week later and my parcel is still not collected! i understand that the couriers are under the strain but why are they taking new orders?
22/12/10
collected on time - delivered on time
22/12/10
No comment left by this customer.
22/12/10
No comment left by this customer.
22/12/10
Collection was as promised & delivery was well within scheduled time.Top service!!
22/12/10
Parcel has dissapeared!!!
22/12/10
parcels still not collected even though they were booked for collection days ago no communication wasted nearly a week waiting in
22/12/10
Courier website said YOU cancelled collection. WHY? Delivery ok as I contacted Courier direct. Previous week order failed REFUND PLEASE
22/12/10
The most reliable service I have ever used. Collection and delivery always on time.
22/12/10
PM did exactly what they said they would - collect one day and deliver the next.
22/12/10
No comment left by this customer.
22/12/10
no faults at all driver is a credit to you
22/12/10
Another perfect collection and delivery - thank you
22/12/10
You did not use the datas what was given to use,Communication with Courier is impossible. The item i had recived was totaly demaged.
22/12/10
I have used you lots of times because of your reliable service, but due to the very bad weather it was understandable there were delays.
21/12/10
No comment left by this customer.
21/12/10
Once again, you have provided me with an easy to use, reliable service! Will definitely use you again and again!!!!
21/12/10
Parcels collected, Nothing has so far arrived at their destination, even though I booked for overnight...
21/12/10
Not always available to stay in all day, could we drop off at courier?
21/12/10
No comment left by this customer.
21/12/10
No comment left by this customer.
21/12/10
easy transaction. perfect
21/12/10
No comment left by this customer.
21/12/10
i have placed 6 orders with you in last week 2of them where not collected could not phone Courier etc to sort it had to take them to depo,
21/12/10
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