We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,672 reviews.
The actual service has been OK, however when a parcel was not collected a query re refund has still not been answered
21/12/10
No comment left by this customer.
21/12/10
Excellent service - collected and delivered items even though other companies wouldnt!
21/12/10
website was very easy to follow. package was picked up next day and delivered by the weekend very impressed.
21/12/10
My parcel was collected on Thursday but it has still not been delivered. I can only trace it to collection from me. Please advise.
21/12/10
Picked up promptly and delivered as paid for next day - THANKS!!
21/12/10
No comment left by this customer.
21/12/10
Still hasn't been picked up as far as I know. No further information, can't really be arsed with complaining about it.
21/12/10
Week later and parcel still not delivered by Courier. 3 delivery dates have been missed.
21/12/10
This collection was booked for the 15th December. The collection was not made until the 20th, No contact was made by you. Not impressed!
21/12/10
Parcel still not arrived 11 days after being picked up. Message sent 5 days ago still not answered. DISGRACE!
21/12/10
Fab thanks.
21/12/10
supposed next day delivery still pending 7 days later-wont use again, very poor
21/12/10
To be informed by DHL of approx time of pick-up ie am or pm. would be appreciated. I was unable to track parcel with given number.
21/12/10
No comment left by this customer.
21/12/10
No comment left by this customer.
21/12/10
No comment left by this customer.
21/12/10
The second parcel not to collected it is still in my hall
21/12/10
Placed order for next day collection on Monday, did not pick up until Thursday!!!!!!
21/12/10
No comment left by this customer.
21/12/10
wanted pickng up on friday didnt come till monday not happy
21/12/10
2 weeks later and still not been delivered, no contact from you regarding this!
21/12/10
my parcel still hasn't been delivered! :o(
21/12/10
Absolutely first class to get our package from the far SW of England to the depths of Spain in this last weeks weather in 4 days and 3 hours
21/12/10
awaiting pickup since 11/12 /10!!!now desparate for client delivery!!!
21/12/10
AN EXCELLENT SERVICE WHICH I COULD NOT PRAISE HIGHLY ENOUGH. PRICE WAS FANTASTIC, ORDERING PICK UP WAS EASY AND PICK UP WAS WITHIN 12 HOURS.
21/12/10
Considering weather conditions satisfied with service given
21/12/10
Delighted with low cost, speedy, service.
21/12/10
Usual excellent service.
21/12/10
No comment left by this customer.
21/12/10
I paid for next day delivery and i did not get that as far as iknow it has still not been delivered. This was due to be delivered even befo
21/12/10
No comment left by this customer.
21/12/10
No comment left by this customer.
21/12/10
a very good service well done.
21/12/10
No comment left by this customer.
21/12/10
You actually did excellent, because the item reached the buyer in the correct timing. there were no delays. i am happy ★★★★★
21/12/10
parcel was not collected and cancelled by couriers
21/12/10
No comment left by this customer.
21/12/10
Quick collection and speedy delivery. More detailed instructions regarding printing of parcel labels would be good.
21/12/10
Knowing that times collection times cannot be guaranteed, make it clear that we should ensure there is someone all day!
21/12/10
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
