We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,672 reviews.
First class all round.
21/12/10
thankyou very much
21/12/10
No comment left by this customer.
21/12/10
Should have been next day delivery - arrived 24hrs after that, but all things considered an excellent service for a great price!
21/12/10
No comment left by this customer.
21/12/10
No comment left by this customer.
21/12/10
Good service in difficult weather conditions
21/12/10
totally discusted with the service,NO COLLECTION,NO CONTACT!!my order was cancelled by you,GOING THROUGH PAYPAL FOR REFUND,never use again!!
21/12/10
excellent service.thankyou
21/12/10
Great friendly service team, well done to all
21/12/10
Used City Link (premium I think it was), after reading reviews was alittle worried. I didn't need to be, no problems at all. A+
21/12/10
No comment left by this customer.
21/12/10
Am still awaiting a collection today - hope they come
21/12/10
No comment left by this customer.
21/12/10
Great service! Great price! Does what is says on the parcel! Good Monkey ....... Paul , Notts
21/12/10
Concidering the weather you did just great & the prices are great too Merry Christmas 5***** all the way
21/12/10
No comment left by this customer.
21/12/10
PM_352654_477512 parcel is lost and no information given.
21/12/10
stil hasnt been picked up
21/12/10
No comment left by this customer.
21/12/10
Parcel still hasn't been collected after 6 days. No replies from 3 emails to parcelmonkey. no telephjone contact. Shocking service!
21/12/10
excellent thankyou!
21/12/10
Great system, delivered with grace. Respect!
21/12/10
thanks very much good service, can't comment when something goes wrong how helpful parcel monkey is which is the real test!
21/12/10
No comment left by this customer.
21/12/10
next day collection? day 4 and still not collected.
21/12/10
3 items sent, 2 items temporarily lost. These 2 items were separately dealt with resulting in 3 separate deliveries.
21/12/10
No comment left by this customer.
21/12/10
Took 6 days for courier to collect parcel, no communication or any reason for delay given, very poor service, will b making formal complaint
21/12/10
brilliant service, tracking excellent, delivery as promised even in this bad weather, hope to use you again, will recommend.
21/12/10
The parcel was not delivered on time, it was due to be delivered with a next day service, 5 days ago and has still not arrived.
21/12/10
No comment left by this customer.
21/12/10
did not collect parcel!!! OR communicate in any shape or form. We are not in an area effected by snow
21/12/10
really easy and great thanks x
21/12/10
No comment left by this customer.
21/12/10
Nearly 2 weeks for my consignmetn label to turn up via email or on the website.......... and of course as ever with parcelmonkey no contact
21/12/10
No comment left by this customer.
21/12/10
Have been waiting a week for Courier to collect my xmas parcels, just rebooked for the 3RD time. No reply from Courier at all.
21/12/10
No comment left by this customer.
21/12/10
I subimtted a complaint and has yet, have not received a reply. Not a good service at all. Had to hand deliver the documents myself.
21/12/10
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