We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,671 reviews.
Excellent service as usual . Thanks
16/12/10
Excellent Service, will use again!
16/12/10
Gr8 Service Definitely Use Again. Thanks
16/12/10
Excellent Service, Helpfull Service Staff, Fast Delivery, Who Could Want More ? Happy Xmas and Joyous New Year with Loads More Bananas
15/12/10
Total ****!!!!!!!
15/12/10
Great, fast, efficient and cost effective. Thanks.
15/12/10
after my parcels were thrown in the back of the van although clearly fragile, arrived 5 days later despite nxt day del being paid for
15/12/10
sorry guys , not all down to you still got delivery issues with Courier , i have emailed you didnt get an answer so wont be using again
15/12/10
Driver didnt collect parcel- Took it to depot myself- One week later parcel still not with client!
15/12/10
1 was in 24 hours 2 in 48 and 1 took 72 but all good
15/12/10
Collected when expected very reasonable rates, very pleased, will use again
15/12/10
The service was great. Came on time and picked up no problem. Delivery took a little longer possibly due to bad weather than stated. Thanks
15/12/10
No comment left by this customer.
15/12/10
No comment left by this customer.
15/12/10
I have used Parcel Monkey twice and have found you excellent!!!
15/12/10
No comment left by this customer.
15/12/10
easy peasy. saves so much time and money!
15/12/10
parcel collected promptly, even on a snow covered road. Well done.
15/12/10
Booked collection for Monday,still waiting!Have now used another company.No replys to e-mail or phone. NEVER AGAIN! THESE REALLY ARE MONKEYS
15/12/10
No comment left by this customer.
15/12/10
I ordered "Next Day Delivery" but it did not arrive for 4 days! Terrible service, I will not use this company again.
15/12/10
parcel was sent next day delivery-collection 9th dec but didnt get delivered untill 14th dec.!!!!
15/12/10
No comment left by this customer.
15/12/10
Very Good service even when a problem comes up, its sorted swiftly. And the best thing is the price
15/12/10
I couldn't track my parcel with DHL using any of the numbers the driver put on the parcel???
15/12/10
this i still awaiting delivery, according to the tracking so I am less than impressed with Courier
15/12/10
Well done as usual. Will defo be using again
15/12/10
Parcel did not arrive on Saturday
15/12/10
My parcel hasn't even arrived yet after nearly one week and it was meant to be next day, and i can't get hold of Courier to confirm why!!!
15/12/10
Delivery took a little longer than expected but overall very good and no problems. thank you, will use again.
15/12/10
Took two days instead of one, but was because Xmas backlog with City Link!!! 8/10
15/12/10
No comment left by this customer.
15/12/10
No comment left by this customer.
15/12/10
Booking, collection and price all fine but didn't get next day delivery paid for.
15/12/10
in fairness your bit was ok except that Courier never arrived to collect and your site did not show how to track down the right branch
15/12/10
Excellent service, great interactive website and accurate tracking facility. The parcel was actually delivered ahead of schedule.
15/12/10
Superb company, I have never been let down in three years I have used them
15/12/10
No comment left by this customer.
15/12/10
excellent
15/12/10
we missed the collection again,don't know how.I got 5 people working at home no one see Citylink coming
15/12/10
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