We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,672 reviews.
still chaseing old parcels no one replys to my emails,too much time wasted!!!!!!!!
19/12/10
A parcel that was picked up from us last Monday, has not received parcel yet.
19/12/10
Very good
19/12/10
No comment left by this customer.
19/12/10
Prompt pick up but next day turned into 4 day delivery?
19/12/10
Poor collection (missed), didn't appreciate waiting in all day for nothing! But, great delivery service in the end.
19/12/10
I placed the order Sunday, it was collected the next day at lunchtime and delivered the next day. Excellent Service!
19/12/10
the customer is still waiting for this item to be delivered.
19/12/10
Excellent, Dorset one day, Norfolk the next, great value and service, however, previous order was not collected had to re-book with another
19/12/10
Pick-up a day late with no call but delivered next day so I fared better than many!
19/12/10
Excellent service. Keep up this type of service level. I am much impressed with your service than your competitor - parcel*go.
19/12/10
2 deliveries, collected promptly. 1 delivered next day other not been delivered YET!!! Extremely disappointed weather fine so no excuse!!
19/12/10
1st time I've used you, very impressed, everything went well.
19/12/10
very good
19/12/10
No comment left by this customer.
19/12/10
good value, collection and delivery both on time.
19/12/10
No comment left by this customer.
19/12/10
There was no pick up of parcel as arranged and no communication at all from yourselves. Very disappointing.
19/12/10
Easy web page . great response
19/12/10
Very impressed that despite atrocious weather conditions recently parcel picked up and delivered on time. Much cheaper and faster than post
19/12/10
No comment left by this customer.
19/12/10
I paid for same day service and the parcels were not collected. I would like a refund
19/12/10
No comment left by this customer.
19/12/10
No comment left by this customer.
19/12/10
Excellent service recieved yet again. Keep up your great work. Thank you & Merry Christmas
19/12/10
YOU DID ME HARM.Courier TOOK MONEY FOR DOING NOTHING! THEN LIED TO THE CUSTOMER - SAID I CANCELLED.NO DELIVER, NO COMMUNICATION NO REFUND!
19/12/10
all good here thank you
19/12/10
No comment left by this customer.
19/12/10
No comment left by this customer.
19/12/10
No comment left by this customer.
19/12/10
No comment left by this customer.
19/12/10
on time
19/12/10
I understand that deliverys can be affected by adverse weather conditions. The bad rating is for poor comms, no-one answered my email.
19/12/10
No comment left by this customer.
19/12/10
No comment left by this customer.
19/12/10
excellent
19/12/10
very bad communication,does not reply to emails
19/12/10
you still haven't collected two parcels dus for collection on the 13th dec. Its beyond a joke. Ive never known a worse service.
19/12/10
Excellent, speedy & efficient service. Cannot be faulted at all. Would definitely use again & recommend to others A+++++
19/12/10
delivered promtly next day even though instruction note changed at last moment
19/12/10
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