We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,671 reviews.
Very good will use you again. cheers
17/12/10
My parcel was picked up within the hour! Was amazed. Don't know if it got there yet as not heard, but still impressed. Thanks.
17/12/10
NOT RECEIVED MY PARCEL I arranged for pickup with parcelforce and deliver it to me i have not had the parcel picked up or delivered. POOR
17/12/10
No comment left by this customer.
17/12/10
Next day delivery turned out to be 2 days delivery but guessing it was due to weather conditions. Other than that i was happy with service
17/12/10
No comment left by this customer.
17/12/10
good as always
17/12/10
There were delays in collection of parcels and trying to contact you is very difecuilt,but will put it down to adverse weather conditions,
17/12/10
Fast and efficient even in challenging weather conditions
17/12/10
Excellent service as always - picked up on time, delivered on time, perfect.
17/12/10
Great most of the time but insufficient resources to deal with bad weather - No one to contact when parcels were not collected for 4 days
17/12/10
The parcel was collected on time, however it still hasn't been delivered and no communication on why delayed or when will be delivered
17/12/10
You did very well, despite the bad weather, when a lot of other couriers had decided to stop all delivery/collections in scotland
17/12/10
the parcel has not yet bn picked up and no one has bn in touch.We are very disappointed with the service. Ann Marie McGuigan (07796811073)
17/12/10
No comment left by this customer.
17/12/10
No comment left by this customer.
17/12/10
Brilliant service. Would defiantly use again.
17/12/10
No comment left by this customer.
17/12/10
Very good again, no problems.
17/12/10
Parcel collected on time and next day delivery .Have told many colleagues of the great service that you provide ,keep it up!!
17/12/10
No comment left by this customer.
17/12/10
Excellent as always :)
17/12/10
prompt and safe delivery yet again. thanks
17/12/10
great price, collected on the right date, and parcell delivered and tracked so could not ask for any better service - will use again thanks
17/12/10
normally very efficient, but this latest set of collections via DHL has bee very poor
17/12/10
Dreadful you didnt another courier twice and im still waiting for my refund. i will never use parcel monkey again.
17/12/10
Excellent service, very professional collection driver, will use again. A notes section on the website would be great
17/12/10
No comment left by this customer.
17/12/10
as per the 3rd time you didnt collect my
17/12/10
Pleased with service as always.
17/12/10
No comment left by this customer.
17/12/10
Collected on the day, but delivered two days late :-(
17/12/10
I have now used MP on 3 occassions and find the service easy to use and efficent
17/12/10
Our parcel was callected on 10th Dec. and still has not arrived. We cannot contact anyone or track it. Also no reply to our email enquiry.
17/12/10
Great service, parcels collected and delivered on time. Great prices too!
17/12/10
one arrived on time, the other has not. Tracking system says item in system due last Monday. Phone unobtainable. No info,no reply to email
17/12/10
ITs still not arrived
17/12/10
A few deliveries did not acheive next day delivery but I would think that this was largely due to the inclement weather conditions.
17/12/10
great! Easy to use website - competitive prices,nice one monkey socks!
17/12/10
No comment left by this customer.
17/12/10
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