We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,671 reviews.
very good service at a good price
16/12/10
The parcels were supposed to be collected last Friday 10th December - I am still waiting - please give a refund on all three orders
16/12/10
Courier let you down again. You told me missed collection at 4.00. CL can't be bothered with your customers if they are under pressure !!
16/12/10
Perhaps it would be better if a before or after 1200 pick up or delivery time could be given
16/12/10
Brilliant! Looking forward to using you again, thanks
16/12/10
Very poor- a week later parcel not collected. I've actually cancelled collection but have not heard anything back to confirm.
16/12/10
No comment left by this customer.
16/12/10
Once again Liverpool to Los Angeles in 24 hours! I think I'm a little bit in love with you monkey! x
16/12/10
No comment left by this customer.
16/12/10
first time used them, never again, still waiting for refund of 3 parcels that were never collected, do not reply to emails, not professional
16/12/10
brillaint service came between the times and very friendly thank you
16/12/10
No comment left by this customer.
16/12/10
No comment left by this customer.
16/12/10
was a very good service, no problems at all, cheers
16/12/10
3 Consignments, 1st next day, 2nd Four days after sending 09:30 Sunday, & 3rd another 7 days Sunday 17:45, all delivered so THANKS.
16/12/10
No comment left by this customer.
16/12/10
excellent service cheers
16/12/10
No comment left by this customer.
16/12/10
If only you would have local collection points and send tracking detail by email, you would be perfect. I hate waiting in all day !!
16/12/10
great service, on time, and sorted the label i had forgotten. will use again for sure, cheaper than post office and much more convenient
16/12/10
No comment left by this customer.
16/12/10
No comment left by this customer.
16/12/10
Perfect
16/12/10
Left here on Thursday PM and arrived in Australia at my customers Monday AM!
16/12/10
No comment left by this customer.
16/12/10
The courier didnt pick up my parcel on the requested day as he said he couldnt find the business address but he had my number and didnt call
16/12/10
You are the best company I have used and hope you continue to be as good as you are now. I will recommend you to others your great - thanks
16/12/10
fastpickup
16/12/10
Brilliant company, Will reccommend you to all our customers
16/12/10
excellant service & great tracking feature
16/12/10
everything was fine look forward to dealing with you again
16/12/10
Courier who failed to collect, on arranged day and were quite late the following day
16/12/10
1st class service
16/12/10
Service as advertised.
16/12/10
No comment left by this customer.
16/12/10
great service, will def use again!
16/12/10
3 orders in as many weeks with no collection on the day I paid for!
16/12/10
Your complaints / goods damaged really lets you down
16/12/10
Nothing with Courier is delivered within 24 hours
16/12/10
Did exactly what was expected
16/12/10
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