We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,671 reviews.
My parcel is still here WAITING TO BE COLLECT! I am very disappointed, as I have emailed and have had no response as yet. NOT HAPPY
16/12/10
more time for same day collections as in midday rather than 10am
16/12/10
As usual very good
16/12/10
Parcels were not collected after 2 days . So used another company. Still waiting for a refund. Prior to this they were good.
16/12/10
No comment left by this customer.
16/12/10
NO PROBLEMS WITH THE SERVICE AT ALL.
16/12/10
Don't take 5 days to deliver a package from one bit of London to another when I've paid for next day delivery. There was NO snow at the time
16/12/10
Friendly & professional service, will use again and again and again.
16/12/10
No comment left by this customer.
16/12/10
Parcels still not collected, due to be collected Tues! Have emailed Monkey 3 Times and still no reply! Will never use again - Very Poor!
16/12/10
Excellent service prompt collection will definitely use again and recommend to friends and colleagues
16/12/10
superb service. I had been let down by another courier, parcel monkey came to the rescue. Faultless
16/12/10
Parcel was supposed to be delivered on Monday it's now Thursday still not delivered. Shocking customer service!
16/12/10
First time using the service very impressed.Went for City Link Express tracking the item was very clear on their link from Parcel Monkey
16/12/10
lovely, always on time and speedy speedy :)
16/12/10
Great service and price, recommended.
16/12/10
No comment left by this customer.
16/12/10
Great!
16/12/10
Expect the worst. Never again. Unorganized, uninformed, customer service without a clue. Performance/Xpense ratio: "extremly poor".huahhhh.
16/12/10
You are very efficient - my parcel was collect promtly with no hassle.. I will be using you again. Thank you
16/12/10
excellent service. thank you
16/12/10
great service!!
16/12/10
=====++++
16/12/10
No comment left by this customer.
16/12/10
booking system worked fine, only let down a bit by the courier, parcel still not delivered due to weather so not much can be done.
16/12/10
Driver did not come at all kept on giving me another day after another did not like Courier however parcel force were good
16/12/10
No comment left by this customer.
16/12/10
booked for next day delivery but it never got deliverd until a week later.
16/12/10
courier arrived an hour after the parcel had been booked on. Friendly and helped out when my printer didnt play nice
16/12/10
No comment left by this customer.
16/12/10
Parcel collected and delivered as requested and on time. Would have liked a bit more tracking information though.
16/12/10
No comment left by this customer.
16/12/10
I did not have my parcel picked up on the day it was intended to be, i did not receive an email to inform me until after and i had to re boo
16/12/10
Absolutely shocking service. Will definately think twice before using this service again
16/12/10
No comment left by this customer.
16/12/10
very quick, very good service
16/12/10
No comment left by this customer.
16/12/10
Excellent service on PM351949 poor service on PM340936 (still one parcel o/s more than 16 days to deliver other 3) info 4 days overdue
16/12/10
Invoices not needed for France, I wasted my time. I booked night before but Courier only got details next afternoon, driver wasn't happy.
16/12/10
Excellent. First class service. Thanks Parcel Monkey.
16/12/10
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