We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,492 reviews.
A very good system.
03/03/20 by Ryan Bond
Usual excellent service
03/03/20 by EB
Was good but didnt know when they arrive what time and what day .so missed 2 times .I wasnt at home
03/03/20 by Customer
Excellent service, good price.
03/03/20 by Elize
Amazingly straightforward to ship parcel to NZ and best value. Door to door service. Definitely use again.
03/03/20 by customer
Very easy to use, would definitely recommend and will use again.
03/03/20 by Paul Thornborrow
Used for some time and never any issues, I always click on Parcelforce once logged in. ????
03/03/20 by Steve Whitson
Were a small start up and we send awkward size packages, so we had a lot of queries about the best way to send the items. They were very quick to reply to our emails, and hugely helpful. We now use them ever time we need to send something. Highly recommend.
03/03/20 by Customer
Good easy to follow instructions and parcel delivered on time
03/03/20 by Bruce of Ballater
Excellent service. Picked item up on the scheduled date and delivered within the allocated timescale.
03/03/20 by Fida
Delivered as expected.
03/03/20 by Mark Titterton
Fab service would 100% recommend. Used these after Hermes failed to collect my parcel. Wish I had used these in the first place. Parcel was delivered by parcel force.
03/03/20 by Customer
Picked up and delverd bang on time 5 star
03/03/20 by Chris
Excellent, as always
03/03/20 by Diego
Good price good service what more could you ask for second time l have used them.
02/03/20 by Keith Turner
Using parcel monkey was very easy and all instructions were very Clear The cost was very reasonable and was able to track its journey to destination overseas which was fairly swift The drop off to my local Curry’s was very useful especially as they have longer opening hours Would certainly use Parcel Monkey again and recommend
02/03/20 by Customer
no one called the phone to pick up the shipment
02/03/20 by Customer
Easy to use from start to finish. Would definitely use these again.
02/03/20 by Barbra Graham
Reasonable price and delivery in promised time. Always my first choice. I’ve been using parcel monkey services for years.
02/03/20 by Customer
Excellent service from door to door.prices affordable most of all ,recommendable to friends. Many thanks for your services.
02/03/20 by JOHN DEACON
Excellent service.
02/03/20 by Polly McConachie
Brilliant will be using again when needed ????????????
02/03/20 by John
I find Parcel Monkey UK excellent for comparing shipping prices and purchasing a service online. Simple and it works...often saving around a third of the cost of purchasing the same service directly from the provider, for example , Parcel Force.
02/03/20 by Malcolm Morris
Service is fine, prices reasonable. Things did go wrong once and the insurance didnt cover it. Cost a lot and no one really bothered to try to sort it out. Wouldnt bother with their insurance again, best get your own.
02/03/20 by Pam
Great service
02/03/20 by Rachel Le Page
Very good service. Great for returning goods from Amazon..low cost postage and collections.
02/03/20 by Bea
Very easy to use site and cost effective choice of couriers.
02/03/20 by Jim Lightbody
Excellent. ~Really pleased with how seamless the service is. Great range of prices and terms. Drop off point was efficient. Delivery as predicted.
02/03/20 by Christopher Mason
perfect service. Parcel was picked up on time and delivered as promised. Pricing very competitive.
02/03/20 by customer
Good smooth delivery. Customer very happy
02/03/20 by Mourne Militaria
Great service !
02/03/20 by Customer
After the Courier courier arriving for almost a week at a time convenient to them rather than within the allocated time slot I still have the parcel , unable to contact Courier as my consignment number is not recognised. All in all No STARS ????
02/03/20 by Customer
Excellent service ????
02/03/20 by Customer
Great Value
Royal Mail delivery with a significant reduction in cost!
02/03/20 by Adrian
Quick efficient and a very reasonable price.
02/03/20 by R Nicholson
Great, straight forward service!
02/03/20 by Brewery Tap House
Easy to navigate website and always quick
02/03/20 by paul Anthonyustomer
Great Service
02/03/20 by Amanda
Sent a parcel from UK to rural France. I was quoted 3 days and that was exact. Worked like clockwork.
02/03/20 by Customer
Easy company to deal with.
02/03/20 by Customer
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