We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,546 reviews.
This is a great money saving service, Im glad I found and used you, would definitely use in the future.
31/01/18 by Olly
I use parcel monkey for all my deliveries and s always they were great.
31/01/18 by Customer
Very good and quick and good easy website. Easy to book.
30/01/18 by Shirin
Excellent service!
30/01/18 by Customer
Excellent service always use them for cheapest shipping.
30/01/18 by Mr Valerij Usmanov
I purchased a 4 day service but the parcel took nearly 3 weeks to arrive in the US so somethings wrong, did however get delivered safely so I shouldnt complain too much, a parcel I recently sent with ParcelForce was totally destroyed, this was a very well packed parcel which was either opened deliberately for purposes of theft or was actually run over by the delivery truck!
30/01/18 by Roland
dropped off my parcel at local post office on monday morning,friday morning it was delivered; quote said it will take 5 to 6 days, it was even faster than quoted; very good speedy service; easy to track parcel as they sent me a link to email; would recommend
30/01/18 by Customer
Very cheap, easy to deal with you, super fast delivery
30/01/18 by Nadya Pandeva
Brilliant service
30/01/18 by Customer
Easy to use website. Parcel rates competitive and collected on time. Labels easy to print and use. However the useless French have lost our parcels and the carrier is trying to locate them even though they were available for delivery on the day they promised.
30/01/18 by Pie man
Super quick delivery; arrived on time and per tracking information. Excellent customer service staff servicing the online chat! Highly recommended!
30/01/18 by Customer UK - Germany
Excellent next day service.
Impressed as usual.
Used many times before snd always excellent service snd cheaper than the post office.
And a darn sight quicker
30/01/18 by Customer ray tripp
Good service and affordable price
30/01/18 by Customer
After being quoted over €100 to have a parcel collected in Liverpool and dropped to my house in Roscommon, Ireland. I decided to Google to see if I could arrange the collection myself. Fortunately one of the first sites I came across was Parcel Monkey, where I arranged to have the parcel collected and delivered within 2 working days by one of the many courier service on their site, for approx 1/5 of the price I had been quoted. Would highly recommend Parcel Monkey to anyone in need of a courier service. Multiple options available for most package sizes... 5 stars!!!
30/01/18 by Clive McCrossan
Parcel Monkey generally offers best prices and theres little palaver in providing the details of the shipment.
30/01/18 by Firefly
Brilliant service every time
30/01/18 by kate hardy
Fast delivery and pretty precise
30/01/18 by Customer
Really is very good service . Thank you Parcel Monkey.
30/01/18 by Customer
very poor service , blamed the courier instead of taking responsibility . i paid twice for a product they didnt deliver, REQUESTED REFUND , STILL HAVNT DONE THIS . WOULD NEVER USE THIS COMPANY AGAIN. THEY GOT THEIR NAME RIGHT , RIGHT LOAD OF MONKEYS. VERY POOR COMPANY
30/01/18 by MARTIN
very good service to USA, only delay was caused by massive snow fall in eastern USA.
30/01/18 by Alan Mitchell
Good value and reliable.
30/01/18 by Customer
Great as always!
30/01/18 by Barbara
Efficient and prompt service at a good price - cant ask for more.
30/01/18 by Anthony
Excellent service from start to finish, the website is really easy to use
30/01/18 by Customer
Very pleased with the service I received. Much cheaper than any other quotes and was quick. Was able to drop the parcel off quickly and was delivered quickly.
30/01/18 by Emily Hall
Really easy to get the parcel costed and pick-up was a cinch.
30/01/18 by Gefraldoperez
I booked a delivery from Denmark to Switzerland beginning of November. The parcel should have arrived with a few weeks. By mid-January it was returned to sender with no information why. Several times before I had asked about my parcel, where it was, when it would arrive etc and was always just given a generic reply about them looking into it. On several occasions they claimed that my parcel had been delivered, but then retracted. I cant recommend this company at all.
30/01/18 by Alexander Karlberg
Always FANTASTIC service.
30/01/18 by Moia Henderson
Great service collected on time arrived on time what more could you want
30/01/18 by Bronwen
Easy to use. Fast service.
30/01/18 by Customer
My parcel was dropped off to a DPD pickup shop on a Monday evening and it was collected the next morning. My parcel was being sent from the UK to a destination in the USA. I was informed every day of it’s progress and it arrived at the delivery address the following Monday afternoon. The parcel arrived in good condition.
I was very happy and satisfied with all aspects of sending my parcel using DPD and wouldn’t hesitate using them again.
29/01/18 by Linda
Excellent fast service at a great bargain price .
29/01/18 by Alan Lamont
Sent a parcel via Parcel Monkey to India. Parcel contained £100 worth of personal items of clothing which were manufactured in India but brought to the UK previously. Parcel went missing for 15 days and no one had any idea what happened to it. Finally when we said we wanted to make a claim, the parcel was mysteriously found. However, the courier company delivering the parcel wanted us to pay customs duties of over £40 with no explanation of why and with no receipt. When questioned both the parcel company used by Parcel Monkey and Parcel Monkey both go quiet for 10 days. Parcel Monkey keeps telling us to wait and that they are investigating and need more time. So here I am "STILL WAITING" more than a month later.
29/01/18 by customer
The delivery man was very pleasant and helpful. The parcel was picked up and delivered on time. I was impressed with the service.I will definitely use parcel monkey again. Thanks
29/01/18 by Customer Linda.
Everything worked perfectly.
29/01/18 by Lukas
Great price. But I opted for 24 hr delivery put in notes please pick up around back. Had it all ready came in to a note saying we tried to collect your parcel So parcel ended up being late
29/01/18 by Mrs angela clark
Easy site to use very delivered quickly very affordable
29/01/18 by Customer
Absolutely superb, so efficient, cant fault.
29/01/18 by Pauline Scorey-Ward
Great service . Good price and my painting was transported without any damage. Would recommend to anyone. Thanks guys!
29/01/18 by Happy Customer
Excellent Service, I us this and Parcel2Go, for all my eBay Auctions
29/01/18 by Psn Mm
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
