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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,630 reviews.
Picked up and delivered quick and reasonably priced.
22/11/21 by Ian L.
Easy to use site, gave me lots of options, and when I finally selected who I was going to use, made the whole purchase and process very easy. If only everything in life was this easy.
22/11/21 by David Wood
Excellent service pick up and delivery was made in time0
22/11/21 by Mr James Anderson
A dreadful delivery experience.My parcel arrived crushed under a mountain of parcels crammed to the roof.Despite my parcel being clearly labeled it was of course squashed under this massive load.They blamed my packing on the destruction and refused to pay out despite me paying for comprehensive insurance.
22/11/21 by Graham
easy fast and simple. I have used before and will use again!
22/11/21 by Kevin Mccrohan
Excellent service, as usual
22/11/21 by Customer
Great service
22/11/21 by Richard Alderson
parcels collected over a week late then charged £1.51 extra but Im 100% certain size and weight provided were accurate in fact i rounded up weights to be on safe side.
22/11/21 by Customer
My parcel was delivered safely on time in Australia... No complaints..!
22/11/21 by Christopher Robin L
Brilliant delivered so rapid no problems whatsoever will use you again and again
22/11/21 by Laurence
Good service.
22/11/21 by Lenny
Cant fault this service at all.
Picked up when they said they would, and delivered on time...great service highly recommended
22/11/21 by Joanne[/ekm:customer firstname]
Easy and reliable service to use.
22/11/21 by Mrs S
. Five star service ????
22/11/21 by Jabu
Good service, collected promptly and got to destination. Good job
22/11/21 by Julie
Despite two emails to ask where my parcel is, as it has been two weeks since it left the UK to come to Italy, I have had no reply. Poor customer service. As I write I am still waiting for my parcel.
21/11/21 by Customer
Great competitive prices
21/11/21 by N morsy
Very good- perfect!
21/11/21 by Helene Doggett
Excellent price and speedy delivery
21/11/21 by Customer
I’m always happy with sending the parcels from Northern Ireland to Czech Republic. The best price and fast delivery!
21/11/21 by Lucie Dvornikova
Gives you the best prices at the time. Each time I post to china its a different courier every time. Its an easy site to use!
its a faff with customs labels ec, but not their fault
21/11/21 by kathryn
Great service
21/11/21 by Chris Customer
Excellent service from start to finish, easy to book collection driver was very friendly and I was able to track the package to its destination. Package delivered in two days as promised.
21/11/21 by Teresa Gallagher
Easy to use ! Perfect
21/11/21 by Mr Paul Maycock
Super easy and simple 10/10
21/11/21 by Anonymous
Good service
21/11/21 by Shamim George
On time great services
21/11/21 by Martin atkins
Great service, very quick and pleasant gentleman pick it up. Arrived the other side in perfect condition and on time .I would definitely use the service again and recommend them. Thanks you .
21/11/21 by Adrien
Easy to use, good prices
21/11/21 by Customer
Great service ,arrived as said, would use again.
21/11/21 by Denjack
Absolutely brilliant. Sent a parcel to Spain and it reached its destination in a very short time. Setting up collection of the parcel from home was very straightforward and the whole process was perfect. Nice easy instructions to follow with regards to Customs requirements and all went very smoothly
21/11/21 by Helga Ginty
Worked perfect for me collected when arranged and delivered on time
21/11/21 by shiny red
The service was really easy to use and got me a decent amount off the original quote that I had got from the post office.
21/11/21 by Dan
Best quotes a one stop place for the best prices on postage
21/11/21 by Customer
**** - will not edit d me for damage parcel
20/11/21 by bByasmin77
Awful - cost me money
20/11/21 by bByasmin77
**** - robbed me of money
20/11/21 by bByasmin77
**** - did not deliver my parcel
20/11/21 by bByasmin77
**** very ****
20/11/21 by bByasmin77
Very **** very ….
20/11/21 by bByasmin77
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