We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,394 reviews.
No issues. Very happy.
14/02/21 by Stuart
very good service
14/02/21 by Customer
Speed value at the best price superb
14/02/21 by Gerry Poliri
Easy to use and parcel arrived in the US
14/02/21 by R Blake
very easy to use and excellent value thanks
14/02/21 by Mr. Patrick Trembath
Took some time to load individual gifts on custom declaration and pack/label box correctly but was delivered within 6 days. Only issue was no time provided to pick box up so needed to stay in all day.
14/02/21 by Mr Richard Oates
Parcel Monkey were recommended by a friend and I havent looked back since; great service and functionality for easy to all your freight needs.
14/02/21 by Nicki PupNorth
I use parcel monkey regularly for my eBay selling and they have never done me wrong
14/02/21 by Ben Blake
Booking seamless. Tracking notification is better than other parcel comparison sites. Will use it again.
14/02/21 by John
Always excellent, we use Parcel Monkey + Parcel Force a lot.
14/02/21 by Jeremy Fowell
Ive used this company on several occasions without any problems.
Highly recommended
13/02/21 by David Cunningham
So easy to use, fast and efficient.
13/02/21 by Jill
After 8 days still not delivered by Parcel Force. Disappointed. Cardiff to Brussels. Customs paperwork correct.
13/02/21 by ceri isaacs
Booked a collection on a Friday and did not get collected until the Tuesday. This happened twice, furthermore if parcels are not collected by 17:00hrs we have to physically rebook them, this should be done automatically.
13/02/21 by Invirobuild
Fantastic service... Easy to use website, competitive quotes, and whole process was a doddle... Would definitely Recommend to all...
13/02/21 by Mohsan Iqbal
Great Service! I use it all the time for posting parcels cheaply.
13/02/21 by Mike Paget
Reliability
Despite appalling weather with difficult and heavy snow, plus our delivery address being cut-off, the package was left at a suitable pick-up location: It was delivered on time and in good condition. I recommend the carrier: an all round excellent service.
13/02/21 by John Prendiville
Very easy site to use, very straightforward. Good price. Parcel was collected and delivered without any problems. I wouldn’t hesitate to use them again.
13/02/21 by Miss Debbie Astley
We use Parcelmonkey about 3 times per week and have shipped over 500 parcels in total with them, so we will try to base our comments on our large sample of experience.
We think highly of the no-nonsense forms that will quickly show you how much you will pay for your choice in carrier. Not all companies are included, but those that are are fairly reliable and well known (ParcelForce, DHL, DPD etc).
We also deal with the friendly staff to sometimes make alterations or trace parcels. They always respond within 24 hours. They have given us refunds when it is necessary too.
So we continue to make Parcelmonky our goto service for parcel delivery services.
13/02/21 by Neil
Really easy service to use. Website straightforward to navigate and filter through prices. Takes the hassle out of organising couriers or having to go to the post office and get hit with a massive cost.
13/02/21 by Louisa Cockrem
Brilliant service, easy no nonsense and really cheap. Saved me a ton of money. Will be using again when shipping items back from university when I graduate. So lucky to have randomly found this online.
13/02/21 by Piano Master
Very good service for a reasonable price.
13/02/21 by Customer
Works OK. Advised to use Parcel Monkey by Amazon returns people. However, it provides just a list of vendors who can really provide a parcel service. It suggested Parcel Force which Id have used anyway.
13/02/21 by Bill Seddon
Very efficient service
13/02/21 by MISS KERRY SMITH
Saved £8 On sending a parcel to USA
13/02/21 by John Williams
Booked Parcelforce 24 ........got there in 72 .
13/02/21 by Stalkers UK
Easy to use website.Should give you volumetric weight if more than the unit you have given.Cant see why not.
13/02/21 by peter chapman
Parcel picked up on the Monday delivered to my daughter in New York on the Wednesday. Absolutely brilliant service DPD and Parcel Monkey.
13/02/21 by Marion Wilkinson
Vert good service
13/02/21 by Customer
Excellent, easy to use and delivered on time without fuss.
13/02/21 by Ray Etchells
The website was very clear and helpful. It was the first time I had used Parcel Monkey but I shall use it in future and will certainly recommend the company. Going to the site saved me a lot of "shopping around"
13/02/21 by Customer Pam Smart
Great service
13/02/21 by AG
Booked parcel for a Monday collection after 16:30 in Warrington & it was delivered to North Berwick in Scotland on Tuesday. Great Service & Great Price, highly recommended.
13/02/21 by Rocky
no problems and easy to use
13/02/21 by Customer
Easy to use, clear instructions and worked well.
13/02/21 by Russell Welch
This time excellent. Thank you very much.
13/02/21 by rain
I sent a Parcel to Munich since last Saturday and its now one week and the parcel is going via 2 other destination and still not delivered. Trying to call and its all automated and cant even speak to a customer service agent to see what happened. Not happy with the service
13/02/21 by Vinod
Said it would take 3-4 days Posted last Saturday and it’s still not in delivery country yet
13/02/21 by Hardy
Good price for heavy item. Easy website. Straightforward process
13/02/21 by Jane Astle
Easy to use and good range of providers
13/02/21 by paulholly
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