We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,394 reviews.
Please dont! Lost one package, broke everything inside on the other one Just avoid.
06/02/21 by Customer
Simple to use. Does what is says it does without being overly complex.
06/02/21 by Ralph Fergusson-Kelly
Parcel got there on time thanks
06/02/21 by Jim Campbell
Fantastic service, would highly recommend
06/02/21 by Natasha
I am very satisfied with the service, keep up the good work thank you ????
06/02/21 by Y. Neziraj
Great service would definitely use again
06/02/21 by Mr elaine whitfield
Always first class
06/02/21 by Jayne Marsh
The parcel has not been delivered. This is the second parcel I send to Poland via Royal parcel force...
06/02/21 by customer
Quick and easy user friendly service. It was super easy to book and arrange. Well pleased
06/02/21 by Hajera Shultana
Very easy site to use
06/02/21 by Mark Watson
Handy... but slower than I’d would like.
06/02/21 by Customer
Amazing service picked up parcel on time as said was quick and easy instructions kept me informed was able to track the parcel all the way first time was sending parcel international to Pakistan got their on time it was said and safe really happy value for money will be using again
06/02/21 by Hussain
Wry happy with service and subsequent updates after parcel was picked up by courier. Also considerably cheeper than going direct through the courier.
06/02/21 by Customer
Several times recently you have failed to collect and this in turn aggravates me and my customers. The service was so good but now is indifferent.
06/02/21 by Graham Stone
Great service.. easy to use and was great experience!
06/02/21 by Tural Huseynov
Great service, speedy delivery...
06/02/21 by Ms Lisa Crivelo
Picked up very early and delivered on time
Brilliant service
06/02/21 by Customer
HELLO
JUST TO SAY ,THAT PARCEL MONKEY ,ARE VERY GOOD COSTUMER SERVICE,PROBLEM GET RESOLVE VERY QUICK .THANKS FOR YOUR SERVICE
MARIO
06/02/21 by MOTORCYCLE CARRIER
Brilliant as always. Quick , efficient and great prices.
06/02/21 by Ian Fenwick
Very good overall. Got a cheap deal through Parcel Monkey for delivery of a large package to Switzerland with Parcel Force. Parcel Force were particularly excellent. I had organised a pick-up at my house when I wasnt there. My brother handled things but forgot to attach the customs documents. I managed to get them to bring it back from the depot to my house to attach them, so 5 stars for them. The only drawback with Parcel Monkey is that I couldnt see a way of doing that or contacting anyone through their site. I wouldnt necessarily expect that, mind you, but, for me, 4 stars are for a good service and 5 is for going above and beyond, which, in this case, only applies to Parcel Force.
06/02/21 by Customer
good value very efficient recommended
06/02/21 by Mike Mcpherson
Excellent service
06/02/21 by John Manners
My parcel was collected on time (last Monday) but delivery was delayed and due to work shifts I’m still waiting on the parcel being delivered
06/02/21 by Lauren
My parcel was delivered successfully, the tracking information was very helpful and it was very easy to arrange the whole shipment.
06/02/21 by Customer
Easy-peasy.
06/02/21 by Chris
all good service
06/02/21 by Customer
Fast and reliable service.
06/02/21 by Mark Mathuray
just fantastic
06/02/21 by MR A PETERS
Excellent service, havent heard back from the customer to report damage so presume all went well. Thanks
06/02/21 by Lorraine Shears
As usual brilliant painless service and my customer delighted
06/02/21 by Roger
Really impressed cost effective service. DHL was a day to late to deliver, but still happy
06/02/21 by Customer
parcelforce 24 service , cheaper than going direct.
everything went to plan
06/02/21 by Ian Neary
Excellent, useful service.
06/02/21 by Mike Paget
Easy to use website. Straightforward booking experience with competitive prices. I chose to drop my parcel at a post office. It was then delivered with no problems.
06/02/21 by Customer
AOK delivered quick to Russia
06/02/21 by paupnpt
My parcel have not been delivered yet and no sign of my parcel I can trace.
06/02/21 by Lioubov Medcalf
Good Value
Easy to Use
06/02/21 by Customer
Collected on time in London delivered the next day in Liverpool. Excellent
06/02/21 by Martin Davies
Excellent service. I found it straightforward to use, and it was very competitive price wise.
06/02/21 by Nicola
Great service
06/02/21 by L I Bush
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