We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,515 reviews.
Great service
21/10/19 by HappyCustomer
Great service
21/10/19 by HANNAH MARTIN
Absolutely faultless!! Hour slot for collection...parcel tracking ...delivered as arranged...and super price!!! Thankyou !!
21/10/19 by J Connell
Very unreliable company. Half my items posted never made it to destination. Then they just keep saying “parcel found “ when it hasn’t been. Worst of all o had an email today from trust poorly that parcel 2 go has deleted my last review.
21/10/19 by meme
2parcel’s
Delivered in 24 hours and best prices
21/10/19 by John Rawstron
Took 5 working days as promised
21/10/19 by Anne Atherton
Fast competitive service !
21/10/19 by Kevin connor
ø¤º°`°º¤ø,¸¸,ø¤º Excellent-:¦:- Thank You Very Much º¤ø,¸¸,ø¤º°`°º¤ø
21/10/19 by Mark A
Rubbish. Will never use again.
21/10/19 by nirmal kaur
Quick and easy no issues great service for a great price highly recommend
21/10/19 by Customer
Easy to use everything went smooth form printing label to collection and delivery will use again
21/10/19 by Steve
good service
21/10/19 by Chris Lipthorpe
Excellent service.
21/10/19 by Customer
Very happy with the service.
21/10/19 by Customer
Excellent service, easy to follow website, plenty of options. Speedy and efficient collection and delivery care of DHL. I would highly recommend using parcel monkey. Many thanks
21/10/19 by Julie Greatbatch
Brilliant and easy to use
20/10/19 by Christopher L.
Used Parcel Monkey quite a few times and never been disappointed. Great to be able to find the best price easily rather than just trust tge post office
20/10/19 by Lynne Bennett
Easy to use website. Booked on Sunday, collected Monday, delivered in Germany on Wednesday as promised. Delivery tracking worked a treat.
20/10/19 by Peggy
Excellent service as always
20/10/19 by M.A..
We have sent several parcels successfully using Parcel Monkey and the have all gone well
20/10/19 by Tudor Williams
Efficient, effortless, seamless... and best of all £££s cheaper! :)
20/10/19 by Steve
Hi from a very satisfied customer.
Would recommend " Parcel monkey"
20/10/19 by Derek Customer
Great deals and easy to use
20/10/19 by Customer
Excellent service with no problems at all, will use again!
20/10/19 by Veronica Massey
The parcel is not yet delivered
20/10/19 by Joy Solomon
I sent a parcel containing my mothers walking aid to my brother in Cornwall. I measured it and weighed it correctly. And was charged £27.00. All good untill I received an email from the you saying that an extra charge of£52.60 was taken from my account as it was too large for the courier. That I dont understand. So it cost me over £75.00 to send it! It definitely weighed 9.00kg. And the measurements were correct which I was quoted for the original charge.
20/10/19 by Nicola Payne
Cheap, efficient, all round brilliant thanks!
20/10/19 by JM
Was told when I booked parcel that it would be delivery in 3days UK to Czech, I dropped off parcel on Monday and is now Saturday still not arrived in Czech
19/10/19 by Customer
Very efficient, collected the parcel on the Monday and was delivered in Portugal on the Thursday at a very reasonable price.
19/10/19 by Customer
Triggered by the high Royal Mails charge to deliver a light weight, largish box to Germany, Parcel Monkey (then new to me) screened and gave options of carriers including insurance. Once selection was made, was quick to execute and label, drop off recommendation sent by email soon after. Took the stress for this infrequent parcel mailer!
19/10/19 by MAK
Next day delivery failed. Parcel finally delivered day after not at the agreed time.
Not recompensed.
19/10/19 by Customer
I a action taken by m very satisfied with your service. I am a bit not happy with what the DHL personnel deed to my parcel in Oman. I have not yet received it because of minor confusion about its delivery without an invoice.
19/10/19 by Tony Ekaa
Reliable shipping service
Parcel tracking very efficient and constantly updated.
19/10/19 by customer
Easy to book easy to trace - excellent :-)
19/10/19 by Renata Cieslar
Was a simple and easy process. Will use again .
19/10/19 by Karl Warner
Arrived in good time and could follow tracking the parcel defantaly use them again
19/10/19 by Customer
good prices , easy to acess, vet helpful for a chat
18/10/19 by patricia kearney
Excellent service !!!!
18/10/19 by Customer
Useless company. The clue is they don’t give you a phone number to contact them. The courier that they book refuses to communicate with you. So when things go wrong you have no chance of resolving the problem. I would avoid them like the plague and book direct - at least then you can contact your courier if they let you down.
18/10/19 by Andy Peach
Proper service at reasonable price
18/10/19 by Zbigniew Piwnicki
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