We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,535 reviews.
Perfect great service easy and very fast no problems
29/10/18 by Customer
Hi I would like information if my parcel was delivered. Thank you Mary Clilverd 18 Dunn close Southsea Portsmouth Po4 9tx.
29/10/18 by Customer Mary Clilverd
Will use these people every time had no always helpful
29/10/18 by Richy
A day late for collection
29/10/18 by Customer
Service simple to use, great price and item was delivered within a few days. Will use again
29/10/18 by Sarah Pilling
Perfect thanks
29/10/18 by Mahmoud Nur
Excellent service. Needed a parcel delivered asap.Picked up and delivered on time. Driver was polite which makes a change. And to top it all their prices were the cheapest I could find.
29/10/18 by RL Customer
I received my package in 2 days when it said it would take between 3-6 days to be sent from UK to bahrain. booking the delivery was so simple and easy and helpful proforma invoice all done by parcel monkey and so cheap
29/10/18 by Customer
Quick, easy and good value. Used the collection service, ordered at lunch the day before. No issues.
29/10/18 by Matt
Great service, picked up when booked and dropped off on time
29/10/18 by Customer
Couldn’t want for a better service, collected on time and arrived 1 day earlier than expected, kept informed every step of the way
28/10/18 by Customer
Dont ever use this service!!!! Awful stay away they are only good untill something goes wrong. In my case Ive had a parcel missing via dpd been 5 weeks still no update you cant talk to anyone as its only online service that no one responds to. Paid extra to cover insurance what a waste of money. Cant contact dpd because I used this Mickey mouse parcelmonkey website!!! Upon checking dpd charge the same as parcelmonkey no saving and if anything does go wrong you can speak to a human being that cares and understands. Cant beat using royal mail. Parcelmonkey no body regulates them they are crooks. STAY AWAY BEWARE PLEASE READ REVIEWS BEFORE YOU SEND ANY PARCELS TO THESE MONKKEYS
28/10/18 by Customer
Was easy to book the courier service and track the parcel once collected by the courier. However, there was conflicting information on the website regarding restricted items which was a little confusing and I wasn’t able to see what time the courier was arriving to collect my parcel so had to wait in all day without an estimated time of arrival.
28/10/18 by HJW
Excellent service
28/10/18 by Customer
Fantastic service, good rates and reliable. Does what it says on the tin!
28/10/18 by Sinead Gilbert
Very simple process. Competitive quotes. Efficient all round
28/10/18 by Mr Dermot Clancy
Easy drop off and FAST and traceable delivery
I am impressed
28/10/18 by Ida Meye de Souza
Great service
28/10/18 by Alan
Just fine, thank you.
28/10/18 by richardnorth
Very cheap and efficient. I really like the detailed tracking system though it is confusing. More of the information should have been available on booking.
28/10/18 by Ann Bjerregaard
My parcle not deliver yet, i choced air clasic 5-6 days service on 12oct and they send me msg your parcle will deliver on 25 oct and today is 28 my parcle still not deliver very disapointment for this plz deliver my parcle
28/10/18 by Bhanu
Used your service for years to send parcel to Europe, so far so good.
28/10/18 by Customer E J Ramsay-Burrup
No hassle - easy to use service and good choice of options.
28/10/18 by Baz
Used in the past , no problems.
28/10/18 by Ian Findlay
delivered to hong kong in super quick time great tracking information
will definitely use again
28/10/18 by k.p.
Very good service. My parcel was a little more than a metre and none of the major companies would take it but I could organise it on line really easily with pm. Good service, simple. Will use them again.
28/10/18 by Fran
Excellent service, item collected in time slot as stated and delivery on time. Perfect.
28/10/18 by Maurice
pick up and delivery quick and as scheduled
27/10/18 by malka gluck
Very pleased....
27/10/18 by Sandy Summers
good service
27/10/18 by Grace
Brilliant service,Very fast,Recommended for every one.
27/10/18 by Vic Mobiles
Easy to navigate and useful service
27/10/18 by Customer
Perfect service, prompt delivery
27/10/18 by Customer
Good delivery
27/10/18 by ERIKS BALABINS
I have only used this company once so far recently. It was to organize a collection from a seller. It went very smoothly. The tracking info via their website didnt update until after I received the parcel and the tracking number wasnt provided to me.
27/10/18 by Customer
Excellent service apart from tracking service, my parcel was delivered yesterday but still says it is waiting for delivery.
27/10/18 by Customer
Great service thanks
27/10/18 by Alex Mackenzie
Really pleased with the service I received.
The Site was really quick and Simple to use.
Best prices I could find. (I used a drop off service for my own convenience).
Id definitely use this company again and recommend this company to anyone.
27/10/18 by Steph
Easy and reliable way to send parcels to my son
27/10/18 by willrichbfc
good experience
27/10/18 by Bobbie Mato
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