We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,639 reviews.
Very organised and fast delivery very impressed I will use this company again
17/05/21 by Customer
Great service and price. Found the website very easy to use,fast way to book our delivery.
17/05/21 by LED - UK LIGHTING LTD
All good. Easy to deliver parcel to local Post Office and return delivery managed fine as well.
17/05/21 by Alison
Works well and easy to trace
17/05/21 by Brian
Really easy to use, takes the stress out of deliveries.
17/05/21 by George Hopkins
Easy to use, collected on time
17/05/21 by Customer
I have waited for days to get my parcel picked up yet it was to be done the following day
17/05/21 by Gee
Scammers!!! Stay way!!!
17/05/21 by Kamil Kierzek
Great service as always!
17/05/21 by Customer
Good service, fast and reliable company! Never had an issue
17/05/21 by Customer
Finding Parcel Monkey has made sending parcels outside the UK a lot easier.
They always have reasonable rates and the website is easy to use.
I have already used them a number of times now.
Thanks
16/05/21 by Erika T
Much cheaper than going to Parcelforce direct
16/05/21 by Customer
Picked up when said and delivered when said x would recommend to everyone x
16/05/21 by Edna
Did actually what they said brilliant
16/05/21 by mark dammassa
Excellent price comparison site with lots of carriers to choose from, brilliant service used now 3 times and no complaints. 5 stars from me
16/05/21 by Mrs. Baillie
Easy to use, did exactly as expected for a reasonable price.
16/05/21 by Neighbours
Posted Monday on a 24 hour delivery and was not delivered till the saturday
16/05/21 by David Ivey
No problems, collection problem free.
16/05/21 by Cynthia Harvey
Very good service, especially when you need extra insurance for a paracel. Problems are resolved smoothly and quickly with very little hassle.
16/05/21 by Stephen Blower
A bit slow but it got there ????
16/05/21 by Kay Connelly
Great service as always
16/05/21 by Linda Gill
Always good service and cheap price
16/05/21 by michael Judson
Always good service with best prices
16/05/21 by michael Judson
As always, very quick and accurate service
16/05/21 by D Plum
My parcels were not collected on the day they were meant to be collected and when they were collected, they could not be tracked or traced. Despite sending a number of emails, I have no idea where my parcels are and if or when they will be delivered. Very poor service. ????
16/05/21 by MS JUNE WILLIAMS
good service
15/05/21 by CustomerArthur wood
Very easy to use from start to finish and very competitive price would definitely use again.
15/05/21 by WHITTINGHAM
Parcel arrived utterly destroyed; parts were missing too. It looked like the parcel monkey tried to escape.
15/05/21 by James Roberts
Useful comparison of courier costs. Good response times when queries are raised
15/05/21 by Mr Hopes
Excellent service. Note the cheapest butt certainly worth paying a wee bit more. Collected and delivered right on schedule.
15/05/21 by Simon, East Sussex
Hi great service as usual ☺️
15/05/21 by C Holden
Easy to use and always good value
15/05/21 by Customer
Very easy to find the best value courier for my parcel which was collected promptly and delivered the next day. A good service all round. Will use Parcel Monkey again in future.
15/05/21 by Rachel
Parcel collected and delivered as arranged.
Good enough for me.
15/05/21 by JIm Saunders
Only used them twice so far and had no problems.
15/05/21 by Customer
Always use this company, never disappointed.
15/05/21 by Carolyn Hogarth
Parcel was booked for 48 hours and took a week. Emailed and no help. Now customer wants a refund and has cost be a £200 sale
15/05/21 by Customer
Brilliant service thank you
15/05/21 by Mr Robert Batty
Unbelievable service
15/05/21 by Customer
I have used Parcel Monkey on several occasions - they are the parcel company that you can trust completely. You can track your parcel all the way. Their rates are very competitive - I am so glad a friend recommended them to me. would 100% recommend.
15/05/21 by Customer
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