We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,491 reviews.
Exceptional service!
31/03/20 by Paul Rogers
In these uncertain times, they came through
31/03/20 by Pedro Ferreira
always a pleasure
31/03/20 by Customer
During this tough time I wanted to send a parcel to my granddaughter in Canada. I thought it would take a while to get there but door to door was 3 days to a very happy 5 year old. Amazing service.
31/03/20 by Carol Carson
Efficient delivery...easy to track
31/03/20 by AB
Stress free and excellent service
31/03/20 by Marie Ryall
Excellent service
31/03/20 by Tom
Easy and no issues!
30/03/20 by BOSH
Very easy , reliable and fast
30/03/20 by Customer
Good value for money service.
30/03/20 by CustomerPete Redding
Great service. Even during lockdown for Covid-19, the parcel still arrived on time
30/03/20 by Liz, Wirral
Very easy to navigate the site and book my parcel. Very competitive prices and instant update on parcels whereabouts.
Will definitely use them again!
30/03/20 by k. Kay
Easy to use, reasonable. Would definitely recommend
30/03/20 by Feltz
Easy to use but not possible to then re-enter the site to find out information.
30/03/20 by Barbara
Good service
30/03/20 by Chris Lipthorpe
Process was simple & worked smoothly. Driver collected from porch and parcel arrived in Germany in 2 days!
30/03/20 by J Mackenzie
Delivered on time. No problem
30/03/20 by Philip ashton
Quick and easy to use fab service definitely use again
30/03/20 by Rebecca
I chose Parcel Monkey for sending a guitar to Slovenia, after being quoted 5 times the price by the well known companies. My expectations were that it would be many weeks before it was delivered but to my surprise and delight it was only 5 working days from door to door. The recipient sent me photographs of the box on arrival and then the guitar itself. I could tell from the photos that the box was in perfect shape and had obviously been handled with care with no dents, rips, tears or creases anywhere on the box. The guitar was well wrapped by me but all the same it was a set neck Les Paul type electric guitar and these are renowned for being fragile and very easily broken at the headstock but Im very happy to be able to say that it was in perfect condition and the recipient was absolutely delighted. Thank you for a superb service, I Will be back for more
30/03/20 by John
Service great, was just a bit disappointed when I put post code in for Inverness and the quoted priced increased considerably
30/03/20 by P McMullan
Have used this company a few times and am very pleased. Keeping you up to date all the way. Would highly recommend.
30/03/20 by Carolyn Hogarth
Very impressed, international parcel that arrived in two days. What else could you ask for. Thank you Parcel Monkey, and they are cheaper than the Post Office.
30/03/20 by MR P GODDARD
Very easy too use. And. Cheap
30/03/20 by PETER
Top service.
30/03/20 by Greg Rodwell
Excellent service, fair price and will use again!
30/03/20 by Graham
Worked well.
30/03/20 by David Scales
Very pleased with the whole delivery process provided by Parcel Monkey. Item was collected from my door and proof of delivery was provided when it’s destination was reached. Very reasonable price too. I will certainly use them again.
30/03/20 by Kathleen Mitton
Great company - great pricing!
30/03/20 by Customer
What a wonderful services. The parcel was collected last Tuesday from Essex and arrived safely in southern France on Thursday, (48 hours later). Absolutely brilliant. Will certainly be using this service again. Thank you.
30/03/20 by Deborah
On time well done
30/03/20 by Lesley Hawkey
Superb service as always
Never been disappointed
I recommend
30/03/20 by Denise B Norfolk
Would definitely recommend. The process was quick and easy. All I had to do was print off the label and take it to the post office, although there was the option to use other courier services. The parcel was delivered to Germany within two days. Will be using them again.
30/03/20 by Elle
Great value, top service
30/03/20 by Mr N Pagotto
The go to site for deliveries - perfect
30/03/20 by IAN MUNDAY
Great way of comparing shipping providers
30/03/20 by Daniela Sozzi
Great as always
30/03/20 by s Gahan
Amazing. Collected when arranged even in the middle of a pandemic. My parcel was delivered next day with tracking progress from start to finish. Well done parcel monkey/dhl
30/03/20 by Kimmie
Sent 3 packages two were delivered next day.. 3rd one took 4 days and contents were smashes.. All sent same day with same service. Not sure what happened.
30/03/20 by Customer
Despite having changed day for parcel to be collected on your website, a van turned up on original date as well as new! Lack of communication issues I presume.
30/03/20 by clive cherry
Excellent value for money
30/03/20 by richard mckendrey
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