We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,491 reviews.
Great comparison site. Will use again and recommend
15/04/20 by CHRISTINE BRADY
Good price, easy to access labels and delivered on time.
15/04/20 by Laura Henry
quick and easy, service as promised no hassle. We are regular customers and would highly recommend.
15/04/20 by Southampton Arts Academy
Great service
15/04/20 by Steve Nixon
Despite COVID-19, I was able to arrange and send a package to Switzerland easily online merely dropping it at the Post Office. There was a delay because of COVID but the package made it safely there.
15/04/20 by Customer
Great Prices, quick delivery options.
Recommended
15/04/20 by S. Pereira
great and good value
15/04/20 by le
Easy to book, easy to arrange pickup, great communication, driver arrived on time to collect, parcel was delivered to USA 3 days later.
15/04/20 by KB
Great job I will use again Parcel Monkey
15/04/20 by Customer
Easy online system to use, collection went smoothly
15/04/20 by Customer
Great service from the van driver in derby polite and helpful, great service in France quickly delivered only 5 days over a bank holiday
15/04/20 by Louise Clark
I had an amazing experience with parcel monkey and I will recommend it any time
15/04/20 by Customer
Great way to send heavier parcels to UK addresses without breaking the bank. Very useful during covid 19 lockdown as parcel collected by courier as a "contact free collection". Its a good time for all of us to clear out all the old items we no longer use or need. So as some are heavy use Parcel Monkey to assist on postage costs and put a bit more back in your bank account!!!
15/04/20 by dave walron
Used it to find the best deal on an international move for my daughter. Was happy with service and it was simple to use since international shipping can be tricky for those who havent done this before.
15/04/20 by Debra Ali
Easy, efficient, worked...
15/04/20 by Helenor Rogers
great clear service, good value, good communication & prompt feedback when required
15/04/20 by Maya
Will definitely use again
15/04/20 by Elaine Hodge
Excellent, easy to use
15/04/20 by Customer
Great service and value, even admid these strange times! Thank you.
14/04/20 by Ian Atherton
Once again an excellent service, during a difficult time. Thanks.
14/04/20 by Ian Atherton
Good price good service excellent
14/04/20 by Customer
Great website, several options for delivery, all very easy to book. Great service thank you.
14/04/20 by Chrissy
Parcel Monkey makes posting parcels as easy as eating a banana
14/04/20 by Di
u totally delivered the thing
14/04/20 by Jason --
Parcel monkey great no problem at all i use parcel force because u dont need a printer other couier service need one to print labels
14/04/20 by darren
Excellent comparison and service
14/04/20 by Guy
Just took a long time for my parcel to arrive..didnt pick up for dayys.. not happy
14/04/20 by superblue
Get price and service, just didnt get confirmation to me that the driver had picked up the parcel from my door on this occasion but always happy with the DPD service!
14/04/20 by Irish Poppie
easy to arrange collection and delivery!
14/04/20 by Pri VG
Im not sure who fault but its probably parcelforce. I dropped my parcel at the post office last Tuesday and was told by them that the parcelforce had called early so Id already missed collection that day. Parcel was collected on Wednesday and told it would be delivered Thursday. Ive just seen that it has only been delivered today. I understand that there is a pandemic going on but feel Ive paid extra for a service that Ive not received. There was no clear explanation on your website saying this deliver will take up to a week. I would like to take my claim further and look at a refund. Shocking service from parcel monkey and parcel force on this occasion. This has put me off using your service again in the future.
14/04/20 by Brian Foxton
Excellent service will be using monkey parcel all the time , very very pleased with the service, thank you
14/04/20 by Alex Watts
Thanks very much :)
14/04/20 by Customer
Excellent pricing
14/04/20 by Keith
Excellent service!
14/04/20 by Customer
Parcel was picked up when I was told. Delivery was very quick and arrived in good order. Will use Parcel Monkey again. Thaks
14/04/20 by Anthony
Excellent. Parcel Monkey offer a value for money, efficient and easy to organise service. Terry
14/04/20 by Customer
Really straight forward to use and prompt collection of parcel and delivery. very cost effective and will definitely use again.
14/04/20 by Jo Mutton
Really good service, thank you!
14/04/20 by Helen Bertin
Turned up on time, and delivered quickly - thank you.
14/04/20 by Vincent
Excellent online experience and physical collection.
14/04/20 by George
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