We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,514 reviews.
Love Parcel Monkey...so easy to use and navigate the menus...Great access to many services.
12/11/19 by Colin
Fast, efficient and cost effective
12/11/19 by customer
Good price, easy to use and everything worked well.... thank you!
12/11/19 by Graham Powell
No communication what so ever and they tell you everything wrong!
12/11/19 by Customer
Brilliant as ever 100% reliable
12/11/19 by Janet Cummings
Good price with Parcelforce. Parcel arrived at address in Netherlands in just 2 days. Excellent service!
11/11/19 by RachH
Great service. Got my parcel to its destination in record time!
11/11/19 by c m
Good website, easy purchase and tracking with a variety of parcel couriers at a good price.
11/11/19 by Mrs Laura Lyall
Great service! Quick and easy to use and genuinely saved me an absolute fortune! Will definitely be using them again
11/11/19 by Richard
Fast, low cost and reliable. I always recommend them to my friends and family.
11/11/19 by Customer
Useful site. Use it as first call x
11/11/19 by sally
Brilliant will only use parcel monkey from now on
11/11/19 by Chris byrne
Good price, delivery made within a week. Perfect
11/11/19 by Barry Nicholls
Easy and smooth delivery of our good
11/11/19 by Amanda
Good service.
11/11/19 by Customer
Thank you for a smooth and trouble free delivery and a fair price.
11/11/19 by Mohammed Jamil
Fantastic. First time I had used a Courier. The collection driver was friendly and helped explain things to me. The parcels arrived as indicated on the tracker and my family were thrilled. Will definitely use this service again .
11/11/19 by Janet Olivia Cox
Very good indeed
11/11/19 by Sarah
Straightforward and direct. A great service.
11/11/19 by Firefly
Weighted parcel delivery to Scotland. Ordered on Day 1, then delivered as per spec 24 hours later.
Easy website to use, plus convenient giving options for collect or drop off. Good price too.
11/11/19 by Nick, Manchester Removals & Storage Ltd
With my from and to addresses already available sending a parcel couldn’t be simpler. Parcel picked up promptly the next day and delivered the following day. Good price too.
11/11/19 by Kevin Longstaff
Cause I didnt know where to get paper printed off
11/11/19 by Customer
Really straight forward and informative. Great to give customers choice and flexibiity at a reasonable price.
11/11/19 by Jo Mutton
Had to re-book the collection as not collected first time round but apart from that, no issues.
11/11/19 by Customer
easy and clear service
11/11/19 by Keith
Easy pricing structure. Reasonable prices. Full tracking, Excellent customer service team when needed. Very pleased with Parcel Monkey.
11/11/19 by Louise
Great service
11/11/19 by Customer
I have used Parcel Monkey before and they where excellent and we are off the beaten track for a collection, easy to use and very helpful that is why I have used them again and recommended them to other people.
11/11/19 by Mr Anthony David Walker
Parcel arrived to the destination with no trouble at all!
11/11/19 by Customer
Have used parcel monkey three times now and every time has been great service, really good value & very efficient. Highly recommended.
11/11/19 by Customer
Excellent service.
11/11/19 by Customer
Always reliable and offers many options
11/11/19 by Rees
Collected a day later then agreed, driver said we were out while we waited all day for a collection. Delivery was also later then expected.
11/11/19 by Mr Roy Anderson
Great service very competitive highly recommend
11/11/19 by S.Khan
booked express 24hours but parcel took 36 hours so not in time for the event
11/11/19 by Joyce
great service
11/11/19 by MARK SMITH
excellent service and very speedy!
11/11/19 by Customer
Good prices, easy to use website, straight forward process and fast delivery service provided.
A really easy process
11/11/19 by Customer
No problems, all went well
11/11/19 by Roland
Brilliant site, easy to use and I saved a packet shipping my packet!
11/11/19 by Jane
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