We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,514 reviews.
Parcel arrived smashed and damaged. Ended up pay more for my item to be repaired
11/11/19 by PHIL
As reliable as ever.
11/11/19 by Michael Stanbury
Excellent and fast service, My parcel arrived at it’s destination in five day’s, Although on the tracker it shows my parcel is still with delivery agent.
11/11/19 by Sharon L
The delivery arrived fast and securely at a very reasonable price. I will definitely be using this service in the future and highly recommend to to others .
11/11/19 by Rukhsana Hussain
Excellent service as usual. Delivery was due Friday according to parcel monkey but because suer hadn’t sent me a txt I wasn’t expecting it till Monday. I received txt to say it would be delivered between 9&10 and it was.
11/11/19 by Debbie
Excellent service as always. ????
11/11/19 by M.A..
Brilliant as always.
Easy to follow instructions. Good price. Very reliable. Wouldnt choose anyone else.
11/11/19 by Lynnette
I had not used Parcel Monkey before but encountered no problems and the parcel was delivered. I would have liked an email to say my parcel had been delivered but other than that the service was good.
11/11/19 by J MANTON
Were very quick for picking up and delivering but am disappointed with their customer service as I have just received an email saying they are now taking additional £10 from me as the weight was more. Even though the box I sent the parcel in was the original from a company i received it from and it states the size and weight on the box so dont understand how they can say it weighs more. If you go with parcel monkey be prepared to pay extra 2 weeks later after parcel has been delivered
11/11/19 by Nathan
Fast delivery, item collection from near by local shops,quick parcel collection,no any hassle.
11/11/19 by Linas Kvedaras
Used parcel monkey several times, impeccable service and great prices. Recommended.
10/11/19 by A Mahmood
No problems of any great note
A few little collection issues now and then but nothing unusual
10/11/19 by mr THOMAS HALEY
Good value and prompt service
10/11/19 by Kirsty
Parcel got to Taiwan very quickly and in excellent condition very pleased
10/11/19 by MR R MACCALLISTER
Great service and price!
10/11/19 by Customer
Excellent service and very reliable. Would be better if it was a little cheaper but otherwise would recommend.
10/11/19 by Esther
Excellent service and reasonably priced. Very satisfied
10/11/19 by Customer
prompt collection and delivery
10/11/19 by Martin G Chambers
Its a very bad experience with the courier I booked. The driver didnt pick up the item on the day it supposed to be and they cancelled the order and scheduled after a day which is not a good thing
10/11/19 by Ramesh
The collection of my parcel was straight forward but the delivery took 6 days longer than expected. Not happy considering I paid £12 for a 24hr delivery with parcel force
10/11/19 by L.Vann
Would definitely use again thank you
10/11/19 by Martin Treacher
Great delivery service
I strongly recommend it
10/11/19 by Alexandrina Vlad
Excellent...the right price... delivered on time...without damage
10/11/19 by Customer
For using this app for the first time, it went very well
10/11/19 by john pearce
Parcel Monkey worked well. I got held up in traffic ( a truck tried to climb a lamp post) and missed the collection. We were not given advance warning of collection so I did not know I needed to arrange things. The parcel is still here.
10/11/19 by Harry__Butterworth
Very good service, tracking easy as was the process.
10/11/19 by Carolyn Robinson
No problem with this collection and delivery the service I received was 1st class would recommande every to use it.
10/11/19 by JOHN DEACON
Excellent service, great value!! I always use them! ????????????????????????????????????????????????????????
10/11/19 by Sarah Beattie
Great service
10/11/19 by Customer
Excellent service. Will be using again.
10/11/19 by Tony
Very good service, thanks
10/11/19 by Svetlana
Perfect service
10/11/19 by richard ellis
Courier is good but takes long for any refund
10/11/19 by ibrihima
This service works really well and is very good value for money, will use again and probably again!
10/11/19 by Mr John Frake
Absolutely terrible service, booked an item to be picked up 3 times, all 3 times nobody came. When I got in touch with parcel monkey they rebooked it and assured me someone would come...yet again they didn’t. They didn’t care and just said rebook or refund. Didn’t care that I had waited in for 3 days for someone not to another courier. Would never use again.
10/11/19 by Alex
Easy to arrange on line and the next day it was collected in the morning and delivered safe and sound, EXCELLENT.
10/11/19 by Customer. Steve Duke.
Good service, good price.
10/11/19 by Mark
On time. Good delivery tracked easily. Highly recommended.
10/11/19 by Kay Robinson
Great collection and delivery service. Very easy to use. Highly recommended.
Many thanks
10/11/19 by 38 Norbury Close, Norbury, London, SW16 3ND
Reasonably priced and reliable
10/11/19 by Gary
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
