We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,392 reviews.
Parcel sent . Not delivered. Numerous message attempts to find out update. No idea where parcel is or why ....
08/03/21 by SE
Fabulous service to NI
07/03/21 by Davina Hughes
Great service. I posted my parcel at 12-30pm and arrived next day. It was good value to post.
07/03/21 by Ann
Efficient and value for money
07/03/21 by Customer
Really quick efficient informative service. I use every time!!
07/03/21 by Jill
Easy to use web page and saves me money! Have used this monkey around 10 times without problems so it seems like a monkey can do a better job than most parcel services.
Would like more options for sending parcel without printing in the future and have an actual monkey picking up my parcel.
07/03/21 by Benedikt Hansen
Hassle free, prompt collection
07/03/21 by Kelly
Easy and straightforward
07/03/21 by Customer
Everything went well, easy to use to send a larger parcel via parcel force which arrived next day as planned.
07/03/21 by Holly Walton
Theyre excellent, easy to use and reliable.
07/03/21 by NicolaMulligan
Super efficient delivery, easy to use website & competitive pricing ????????????
07/03/21 by Steve
Brilliant, got a choice of different couriers to choose from. Was easy to pick to required one I wanted and arrange pick up. The parcel was picked up the next day and delivered the day after.
07/03/21 by Mr N Rodgers
GOOD SERVICE. YOU COLLECT ON TIME AND DELIVER ON TIME. ALSO CHEAPER TO SEND PARCEL THROUGH YOU
07/03/21 by AKIN
Used Parcel Monkey twice now to send medium and large boxes within the UK. Initial search for quotes was quick and provided competitive options. Payment was easy. Follow-up email communications for collection, delivery and labels was comprehensive and reliable. I will continue to use (and trust) this service to send parcels.
07/03/21 by Suzanne W
Only fault was a 2 day service became less than 24hrs
07/03/21 by J Ritchie
The service has been straightforward and reliable.
07/03/21 by Haldon Books
Worst company I ever deal with. They charger my card of £60 3 weeks after parcel delivered for uknown reasons. Avoid at any time.
07/03/21 by GEDIMINAS
Goods despatched 1/3 on 3-day service Goods gave not moved beyond Dutch Customs since 0:08 hrs in 3/1
07/03/21 by Neil Kerry
Great service, prompt updates and time slot supplied for delivery A1
07/03/21 by franklin
Easy to navigate site, clear pricing and great value service have recommended to friends and family
07/03/21 by Michelle Denney
Collected, delivered all in the time frames quoted, excellent tracking information from DPD
07/03/21 by Stuart
Very good service as usual
07/03/21 by Christopher Drew
Perfect, thank you, latexandlovers.co.uk
07/03/21 by Customer
Great service, arranged pick up for next day, came between correct times. Will definitely use again.
07/03/21 by Customer
yet another over charge
07/03/21 by MR PETER
Excellent service - fast and efficient. Highly recommend
07/03/21 by Michelle Montague
Excellent service, parcel picked on confirmed date and delivered within a week.
07/03/21 by Marion Green
Excellent service as always
07/03/21 by Customer g payne
I found it a very easy way to send a large and heavy parcel . All the paper work and payment made. I used Royal Mail and dropped it off at my local post office.
07/03/21 by Martin Curtis
I have used Parcel Monkey to send parcels to Australia for a couple of years now. They always offer the best price for a service that delivers exactly the way it says it will. The website provides all the documents needed to send the parcel quickly and also explains the process very clearly. I also like the fact that it is so easy to track the progress of your parcel. When l have had questions they were answered very quickly. Parcel Monkey is my go to whenever l need to send a parcel.
07/03/21 by Alison Cadman Fieldview
total disapointment, parcel retured back to uk with no explanation.
07/03/21 by Customer
The parcel was picked up and delivered without a problem. Easy to use system.
07/03/21 by Doreen Bell
excellent from start to finish no hassle at all
07/03/21 by Customer
Excellent service. Good site to use. Interface is clear and my deliveries with DHL all went well.
07/03/21 by Tim Benson
Parcel Monkey very easy to use - DHL - very reliable collection and delivery times given - good service
07/03/21 by DOUG FOSTER
Friendly and cheerful courier, picked up and delivered our parcel. Item undamaged and in good condition. Would recommend.
07/03/21 by RICHARD COX
Thank you for your service.
07/03/21 by Margaret Bridges
This was second time I booked with Parcel Monkey UK and found their service very prompt, easy and convenient.
07/03/21 by Customer
A trouble free transaction and good value too
07/03/21 by Mr Stewart
Fast and efficient
07/03/21 by k..h
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