We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,644 reviews.
I found it a very easy way to send a large and heavy parcel . All the paper work and payment made. I used Royal Mail and dropped it off at my local post office.
07/03/21 by Martin Curtis
I have used Parcel Monkey to send parcels to Australia for a couple of years now. They always offer the best price for a service that delivers exactly the way it says it will. The website provides all the documents needed to send the parcel quickly and also explains the process very clearly. I also like the fact that it is so easy to track the progress of your parcel. When l have had questions they were answered very quickly. Parcel Monkey is my go to whenever l need to send a parcel.
07/03/21 by Alison Cadman Fieldview
total disapointment, parcel retured back to uk with no explanation.
07/03/21 by Customer
The parcel was picked up and delivered without a problem. Easy to use system.
07/03/21 by Doreen Bell
excellent from start to finish no hassle at all
07/03/21 by Customer
Excellent service. Good site to use. Interface is clear and my deliveries with DHL all went well.
07/03/21 by Tim Benson
Parcel Monkey very easy to use - DHL - very reliable collection and delivery times given - good service
07/03/21 by DOUG FOSTER
Friendly and cheerful courier, picked up and delivered our parcel. Item undamaged and in good condition. Would recommend.
07/03/21 by RICHARD COX
Thank you for your service.
07/03/21 by Margaret Bridges
This was second time I booked with Parcel Monkey UK and found their service very prompt, easy and convenient.
07/03/21 by Customer
A trouble free transaction and good value too
07/03/21 by Mr Stewart
Fast and efficient
07/03/21 by k..h
Good ???? relie able website
07/03/21 by Customer saad
My parcel arrived undamaged and in reasonably okay time. Was meant to take 4-5 days and took 2 weeks, I understand the delay due to Covid but would have been nice to have better communication about this. Also I was emailed within a few days for feedback when I had not even received my box yet, Im sure this is all automated but maybe the systems need to be looked into!!
07/03/21 by Linell Burdett
Brilliant service
06/03/21 by Customer
fast and good service and cheap what more do you want people
06/03/21 by alec swift
Great, quick and reliable!
06/03/21 by Liv Austen
Good service. Reliable.
06/03/21 by Colin Clarkson
I always have a choice of deliveries so that I can pick the one I feel that’s most appropriate. And I have never had a failed delivery.
06/03/21 by Karen P
Brilliant service as usual makes posting items easier and cheaper then going to the actual shops
06/03/21 by Sam
I have been using Parcel Monkey on a recommendation from a friend. I run a small business and send large heavy parcels regularly. Parcel Monkey have been exceptional in their service with cost effective options, no breakages and more importantly the parcels arriving on time. The customer service is also on point and you can speak to a real human!
06/03/21 by Baj's Blazin' Hot Sauce
Fantastic, no issues at all.
06/03/21 by Robert
Great service. Will definitely use many more times. Lets hope they stay this good.
06/03/21 by Victor
Easy to use. Parcel was collected on Monday and delivered n Tuesday. Fair price for the parcel weight of 11kg.
06/03/21 by Judy
The worst company. Never used again.I still waiting for a email to pay the custom duty for 2 weeks. I recommend to everyone to dont use.
06/03/21 by Customer
Good and fast service easy to follow thank you
06/03/21 by Eva Gati
Simple Web site, many options, good prices, parcel Force are also excellent
06/03/21 by Jeremy Fowell
Easy to use site. Clearer than Parcel2Go. Will definitely use Parcel Monkey again.
06/03/21 by C M Alderson
Straight forward to use. Quick pick up and delivery.
06/03/21 by DC
Good very good very good
06/03/21 by Mr Steven Carradine
great service
06/03/21 by ANDREW
My package was picked up swiftly as detailed. It is going overseas. However it has been detained by the air carrier for 8 days to date and parcel monkey have been very slow to update me on when it will continue on its jourey.
06/03/21 by Josephine Mcmanus
Very informative information when sending international package
06/03/21 by Customer
Easy to order, courier collected with no problem, parcel delivered on time. Will definitely use Parcel Monkey in future.
06/03/21 by Ron Byfield
Good service, reasonable prices, thank you.
06/03/21 by Paul Smith
A great service
06/03/21 by Foodie
Excellent service and value as always from parcel monkey. They just keep delivering the goods...
06/03/21 by Ashley Jarvis
Very straight forward, easy to use process, even for a technophobe like me ????
Will definitely use again.
06/03/21 by Dee Whittle
Excellent service highly recommend
06/03/21 by terry shaw
The site did what I expected it to! It displayed a detailed range of posting options for the package Id described, then provided the appropriate label for attachment to the parcel. Payment was as simple as many other online retailers.
06/03/21 by Customer
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
