We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,646 reviews.
Great as always
07/02/21 by Mr Colin Poulter
We have been using this service for a while. Other than being on the expensive side, theyre great!
07/02/21 by Customer
Parcel arrived damaged. Customer stated that the parcel looked like it had been crushed. Item inside was damaged and now has to be returned for repair. This was an issue caused by parcel force.
07/02/21 by Sean
This is the best postage in terms of cost and time. It brings the cheapest option always. Very highly recommended!
07/02/21 by Customer
Accurate service, kept informed of delivery and cost as stated
Would use again
07/02/21 by Happy Customer
Very easy to use great service
07/02/21 by Ralph Wills
Great pricing and the parcel got there as expected. More than half the price cheaper than the royal mail! Easy to book too. Definitely using again!
07/02/21 by Shareen Smeeton
Used parcel force.. much better value than booking direct. Perfect.
07/02/21 by Customer
Arrived quicker than I expected, great service
07/02/21 by Louise Reid
Thank you Parcel monkey and DPD excellent service yet again.
07/02/21 by Gylla Magee
I have used Parcel Monkey several times over the last couple of years and am always amazed at what they can offer. If you are looking to send something important to just about anywhere in the world then dont hesitate to give them a try. So far I can honestly say I havent been disappointed and I defy anyone who cant find an affordable service through them.
07/02/21 by John
Easy to book process was easy
07/02/21 by dean
Considering the delivery was from the UK to Nepal, this was the cheapest delivery option and arrived when it said it would with 0 problems. Thank you.
07/02/21 by Kayleigh
Awesome service as allways
07/02/21 by Sean
Brilliant service at the best prices.
07/02/21 by fergie 1507
Great service. Good value. Easy to use.
07/02/21 by Tony
Very easy to use. Quick collection and delivery. Thank you.
07/02/21 by Lyn
This is probably not the fault of Parcel Monkey but of post-Brexit shambles but my parcel has so far been stuck for five days somewhere between exported and in delivery country. The lack of tracking information is very worrying indeed. I appreciated the help given by Parcel Monkey in filling in the paperwork required to get the parcel through customs but have no idea at the time of writing whether this was successful or not.
07/02/21 by Customer
Very impressive - book picked up and delivered to Egypt within a week.
07/02/21 by Justin T
Fast and efficient service
07/02/21 by Lisa Case
Excellent service!
Collected early and delivered promptly the following morning!
07/02/21 by Paul Robins
another great service.
07/02/21 by Mourne Militaria
Great service at a great price would thoroughly recommend
07/02/21 by nicholas chandler
2nd time of using & was just as good as first time.
Excellent service. All went to plan smoothly & quick.
07/02/21 by Nick
Used DHL via Parcel Monkey - much much less expensive than using DHL direct - will use again
07/02/21 by eCigs Direct Customer
Simple to use. Worked brilliantly
07/02/21 by Ian Samuels
Marvellous service, picked up on Tuesday, delivered in USA on Thursday, fabulous.
07/02/21 by Kevin
Excellent service never lost a parcel or had one delayed and additional insurance is very competitive
07/02/21 by Simon knott
Excellent service yet again would not use any other company only parcel monkey THE BEST!!!!
07/02/21 by Customer
Excellent service
07/02/21 by Customer
very good service and very helpful
07/02/21 by alan southcombe
Ive used Parcel Monkey numerous times and never had an issue with the service.
Would be five stars but sometimes it recommends a pick up service and after you enter all the details it tells me its not available. Why suggest the option in the first place? It had the post code of both sender and recipient before you enter all the details.
07/02/21 by Ian Tannock
fast friendly service found options to my needs & reasonably priced for my needs
07/02/21 by Mr Metcalfe
I paid for parcelforce to deliver within 5 days. 10 days later still no news.
07/02/21 by Customer A
Parcel not arrived. Can’t be much worse than that.
07/02/21 by Customer
Best price, used Djl drop off, was notified when delivered, very efficient
07/02/21 by Margo Clark
No problems what so ever. All went really smoothly.
07/02/21 by Customer
Simplifies your search, quick and easy!
07/02/21 by Customer
Thanks parcel monkey, everything on time, with the care I appreciate your service.
07/02/21 by Customer
Excellent service. Good price. Kept me well informed on the parcels progress throughout the process. Parcel arrived safe and sound.
07/02/21 by Dave
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