We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,399 reviews.
I was sending a parcel from the UK to France (north) and it was delivered in two days - super fast!
27/12/20 by Customer
We have used this company for several years for our overseas post and never been let down
27/12/20 by Customer
I was surprised how easy it was to choose the carrier to best suit our needs. The order was placed 3 days before Christmas yet the parcel was collected the next day and delivered the following day. Excellent service at a time letters sent by Royal Mail were taking over a week.
27/12/20 by Jon
Marvellous rates and very easy to use.
27/12/20 by David D
great service, easy to use
27/12/20 by Katherine Carr
My parcel never arrived
27/12/20 by Mandy Brookes
best price, user friendly spot on delivery time!
27/12/20 by r baker
Very good service
27/12/20 by A Went
Great service - quick efficient and very competitive rates. Will definitely use again.
27/12/20 by Mrs Owen, Shropshire
Excellent choice of options to send large parcels to Germany and in UK. All delivered in very good time.
27/12/20 by Mr AH
Parcel picked and delivered as promised within the timeframes given. Great service for decent price
27/12/20 by Saniya Ali
Easy to order, no collection or delivery hiccups, v good price.
27/12/20 by ColinInHants
Website easy to navigate, everything organised quickly and efficiently
27/12/20 by Mrs Judith Benson
Very efficient and convenient
27/12/20 by M Heap
Collected and delivered as was stated. Very pleased with the service.
27/12/20 by helen potter
Brilliant service
27/12/20 by H Marriott
Excellent service. Simple to use and user kept well informed
27/12/20 by David Wright
Great prices and excellent service! Would recommend and will definitely use again.
27/12/20 by Sabrina
Brilliant service. Parcel was picked up by dhl from my home and delivered the next day. Will definately use again.
27/12/20 by Lisa
Really good service.
Thank you
27/12/20 by Ann
Very reasonably priced and terrifically convenient.
27/12/20 by Customer
Perfect. Picked up on time and arrived safety. Thanks.
27/12/20 by Mr Smith
Very good. Prompt and cheap.
27/12/20 by Customer
Very good service. Bit late in the day collection so was getting worried but all before 6 pm deadline and efficient delivery to recipient by very early next morning. Would definitely use again.
27/12/20 by S Russell
Excellent service. Highly recommend. Delivered on time and even though there was minor damage to the packaging couriers sorted so contents were all in tact
27/12/20 by R Ryan
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Very efficient. All our Christmas presents we were going to take but could not because of new covid rules arrived the next day.
27/12/20 by Michael Gamble
My package was due to be picked up 6 days ago and delivered 2 days later (before Christmas) - which is why I paid the extra instead of using the post office. Unprecedented times with covid sure but ive still received no email to say anything, and the parcel is still in my house. The delivery driver simply turned up on the allotted day and said sorry I cant take it. So pretty bad service all in all.
27/12/20 by Dominic Boyle
Superb service, very cheap and simple!
27/12/20 by Nicnac
Great service. Booked collection for next day. Message on the day confirming 1 hr window. Parcel collected and then delivered to mainland EU earlier than expected. Used them a few times now and will use them again. Definitely recommend.
27/12/20 by Helia
Excellent service ????
27/12/20 by Andrew Greaves
Good service but item was bulky so I had difficult getting to post office
27/12/20 by Customer
No fuss, delivered on time. Would definitely use again
27/12/20 by Elizabeth Baker
Very primo service. Courteous drivers and extremely reasonable priced
27/12/20 by Mrs Georgina Nicholas-Jago
Im very happy my products was in time
27/12/20 by Customer
Great fast service
27/12/20 by Sian Dodds
Good service
27/12/20 by J MINES
Easy to use, always helpful customer service, wide range offere of postal services. Parcel Monkey is always my go to for sending parcels in the Uk or abroad
27/12/20 by Customer
Parcel Monkey confirms its accessability and ease of use. The courier booked was Dpd, on time and precise communication.
27/12/20 by Customer
Using ParcelMonkey is quick and easy and I’m sure to have my available options to choose from that are cheaper than going direct. I found that anyway.
27/12/20 by Kerry Z
Parcel arrived on time and in good condition.
27/12/20 by Claire Murat
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