We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,399 reviews.
Another fast and safe delivery.
24/12/20 by CustomerArthur wood
Fantastic! Totally exceeded my expectations and took less than 48 hours to deliver a parcel from France to UK a week before Christmas- brilliant service!
24/12/20 by K Soldado
Easy and fast, no complaints!
24/12/20 by Customer
Easy to navigate website, however, paid a premium for delivery within 5 days but delivery deadline was not met.
24/12/20 by TN
Absolutely brilliant and for a fantastic price too. Easy to use cannot believe the difference in price when using parcel monkey, I have already recommended their services to my friends and family and would definitely use them again when I have a parcel to send.
24/12/20 by Jory
A parcel to the Netherlands picked up from my doorstep and delivered in 48 hours. Excellent service. Parcel going to Glasgow was delivered in less than a day in the week before Christmas. Considering the volume of parcels, Id say that was a good job. Parcel to Germany has been held up by the stacked up lorries but tracking is straightforward and I have every hope that it will arrive.
24/12/20 by R McCarra
Parcel has yet to be collected and I paid for the 3-5 day delivery on Thurs 17th December. The parcel hasnt been collected yet so it wont be reaching Canada before 2021 at this rate
24/12/20 by Customer
Second time using parcel monkey UK. Second time extremely happy with the service. Excellent
24/12/20 by Abdul-Razak Alhassan
Bloomin awesome
24/12/20 by Customer
Excellent service
24/12/20 by Customer
Easy to arrange, delivery arrived as expected.
24/12/20 by Stephanie
Delivery didn’t arrive in time
24/12/20 by Customer
Collection and delivery by dpd were excellent. Tracking once my parcel left the uk for France was slow and not up to date.
24/12/20 by Stephen Andrews
Straight forward service from booking to collect
24/12/20 by Angela Agnew
Amazing, said delivery 2/3 days from uk to dk and it arrived on the third day. Very impressed and great value too
24/12/20 by Henriette
Quick delivery of christmas parcels to Sweden. Good price and good service.
24/12/20 by LMORRISON
Excellent service
24/12/20 by Carol Grey
Parcel monkey definitely the way forward for me, excellent service! Parcel collected Friday lunchtime (uk) received in Ireland Monday lunchtime. Quick, efficient and a fraction of the cost, Perfect 10/10!
24/12/20 by anon17
Fantastic service and a cheaper rates for posting especially heavier items easy and extremely efficient save yourself some cash and use this service!
24/12/20 by Mr jason Kent
3 days late, abandoned it.
24/12/20 by Customer
Competitive price, easy to use site.
24/12/20 by Mark
Superfast service but at the quite high price it was a pity I had to print the delivery labels
24/12/20 by kevin angus
Not very good sadly as one parcel was returned and the other has not arrived at the destination and not in the time I paid for ????
24/12/20 by Customer
It was great! I sent stuff from the UK to Sweden and though it arrived later than first expected, they kept me updated and everyone we met along the way were very professional. I would not hesitate to recommend parcelmonkey to someone I love, and I’d definitely use it again.
24/12/20 by Customer
Sent a Christmas Parcel from the UK to France - even with Covid blockage etc between uk & France , our parcel has been delivered in plenty of time for Christmas ???? ????????????
24/12/20 by Jenny Bedell-harper
Fantastic service. Parcel arrived on time and intact with no breakages. Uk to Spain.
24/12/20 by Customer
Efficient and fast
24/12/20 by Customer
I had no problem at all.good service and cheap.
24/12/20 by Michael Fields
Excellent service! All on time
24/12/20 by IWONA
Really impressed by this service. Shipped a parcel from the U.K. to France, it arrived in 6 days, in time for Christmas. It only cost me £15, when the Post Office were trying to charge me £40-50. They were efficient, cheap and I could track the parcel.
24/12/20 by Miss charlotte wylie
This parcel has not arrived, I will not use Parcel Monkey ever again. Its impossible to speak to anyone and the same goes for Courier. Terrible service
24/12/20 by Customer
As always an easy site to navigate, 1st class service from collection to delivery im as happy as one can be with the services.
24/12/20 by Tim Cassap
Delivered on time
24/12/20 by Eric Buggy
Still not left the country after a week
24/12/20 by Damian Friskey
Very easy to use. Good communication for collection. Would of been nice to have email saying parcel had been delivered
24/12/20 by Toni
Picked up and delivered when stated and modest cost.
24/12/20 by John
use them quite frequently and always an excellent service and great value for money x
24/12/20 by elaine maisey
The website was easy to navigate, the collection by DHL was on time and delivered the following day. Fantastic service. Highly recommended.
24/12/20 by KAY
Excellent service......can not fault it in anyway. Parcel arrived in Australia in time for Christmas
24/12/20 by Claire Boyce
I sent two men’s jackets to Pakistan, I packed the parcel weight myself on a digital bathroom scale it was showing me 2KG and measure it with the wife sewing tape. Put the information into their website and I got the price which I pay through my card. The parcel start its journey from London on the 13 December I watched it all the way through. The parcel reached Pakistan for delivery, to my surprise I received an email that the parcel weight was wrong and the charged my card for extra money with out my concerns. I wrote back to them that they are wrong at this stage to charging my card and send them an email. Still waiting for response.
24/12/20 by Naseer
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