We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,663 reviews.
I tried to send a parcel through ebay to Sweden but parcel force wanted nearly 50 pounds. I went through you using parcel force and it cost15 pounds. It did take 16 days to arrive but thats not your fault.
27/12/20 by Mark
Great service , despite a busy time of year . Despite me making an error in the delivery postcode , parcel force were great and their delivery man , crossed Edinburgh to deliver parcels on time .
Highly recommend them .
27/12/20 by Andy Bain
Great website, good choice, will use again.
27/12/20 by Fraser
Efficient service, gave full options for parcel posting, with price ranges from variety of well known firms.
27/12/20 by Customer
Parcel Delivered in good condition and right time.
27/12/20 by Jo Edge
Excellent service from Parcelforce. 2 large parcels travelled the length of the UK in under 24 hours. And this in Christmas week!
27/12/20 by Mcmarvyn
Needed super quick turnaround after plans for Christmas changed- trustworthy and reliable.
27/12/20 by Customer
Quick and easy to use. Booked in the evening and Parcel collection was early next morning - meaning after changes in tiers I could still get presents to family for Christmas
27/12/20 by Customer
All good thank
27/12/20 by Customer
The package has still not arrived a week later... Im really dissapointed
27/12/20 by Reborn josh
Good service, with reasonable prices
27/12/20 by Sandra Mcshane
Always use parcel monkey. Never a problem.
27/12/20 by Bill of the wild west
The recommended carrier picked up on time and delivery was before expected eta.
Impressed with the service and would use again.
Very easy to use service .
27/12/20 by Kay Powell
Very pleased with the service provided. Thank you.
27/12/20 by Customer
Parcel collected and delivered on time and at a reasonable cost. Thank you.
27/12/20 by VW
Smooth and easy service as usual, couldnt be simpler.
27/12/20 by Roger Greaves
Excellent service as always. Gives me confidence to use again.
27/12/20 by Sarah Morris
Thank you for getting the parcel delivered on time at a busy period. We couldnt get to our reles for Christmas...but you got their presents there in time for us.
brilliant service at a great price.
27/12/20 by Ruth
Everything hunky-dory as usual. Easy purchase, label printed easily, parcel collected on time and delivered safely for Christmas. Simples!
27/12/20 by Gwen Thorp
Great services.
I used 24hr delivery with no issues.
Easy to use and easy to track my deliveries.
27/12/20 by P hj
I used parcel monkey to find options for sending a Christmas parcel. I chose DHL and they picked up arranged the next day. Even though it was their next day delivery it took 3 days to get there - given the increased demand this year I was ok with this.
27/12/20 by Jennifer
On time pick up and delivery
27/12/20 by Mrs Michelle Young
Not bad better than the rest
27/12/20 by Customer
Highly recommend it!
Prompt service. Delivered as promised
27/12/20 by Juana Marti Nieto
I was sending a parcel from the UK to France (north) and it was delivered in two days - super fast!
27/12/20 by Customer
We have used this company for several years for our overseas post and never been let down
27/12/20 by Customer
I was surprised how easy it was to choose the carrier to best suit our needs. The order was placed 3 days before Christmas yet the parcel was collected the next day and delivered the following day. Excellent service at a time letters sent by Royal Mail were taking over a week.
27/12/20 by Jon
Marvellous rates and very easy to use.
27/12/20 by David D
great service, easy to use
27/12/20 by Katherine Carr
My parcel never arrived
27/12/20 by Mandy Brookes
best price, user friendly spot on delivery time!
27/12/20 by r baker
Very good service
27/12/20 by A Went
Great service - quick efficient and very competitive rates. Will definitely use again.
27/12/20 by Mrs Owen, Shropshire
Excellent choice of options to send large parcels to Germany and in UK. All delivered in very good time.
27/12/20 by Mr AH
Parcel picked and delivered as promised within the timeframes given. Great service for decent price
27/12/20 by Saniya Ali
Easy to order, no collection or delivery hiccups, v good price.
27/12/20 by ColinInHants
Website easy to navigate, everything organised quickly and efficiently
27/12/20 by Mrs Judith Benson
Very efficient and convenient
27/12/20 by M Heap
Collected and delivered as was stated. Very pleased with the service.
27/12/20 by helen potter
Brilliant service
27/12/20 by H Marriott
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