We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,665 reviews.
My parcel to my godchildren is Sweden arrived exactly when it said it would. No drama, no fuss, arrived in good condition. I know I can trust Parcel Monkey to deliver my packages efficiently and safely which is ehy I use them every time.
24/12/20 by Susan Lawrie
I never had this bad experience with your service as I have this time!!!
24/12/20 by Customer
Got there in the end after three tries. Thank you for getting my daughters present to her in time for Christmas.
24/12/20 by Lynn Webb
Delighted with your quick easy to use service. Once again everything worked like clockwork!
24/12/20 by Audrey
excellent worked exactly as described picked up on time and arrived next day very happy would definitely recommend this service
24/12/20 by Peter Pawljuk
Excellent service, very easy instructions to follow, parcel arrived on time
24/12/20 by Bobo
always gets there
24/12/20 by tracey coates
Even when the boarders closed and the Royal Mail went kaput, parcel monkey managed to get my parents Xmas present Uk-France in 4 days and that includes the weekend, my parent won’t get to see us because of COVID but at least they got our gifts in time
24/12/20 by Laura Crawley
Great service
24/12/20 by Mrs Alison Antona
Poor communication regarding tracking.
24/12/20 by keith
Easy to use and works well.
Would like better prices!
24/12/20 by anthony pride
Quick efficient service
24/12/20 by Mrs Phillips
Good service in busy Christmas period
24/12/20 by Customer
A great service. Parcel collected and delivered on time as per information shared.
Web so easy to use.
24/12/20 by Paul Haworth
Great service. Easy to use and quick and efficient service. Good rates and very helpful delivery personnel! Highly recommended. Have used repeatedly and would recommend to anyone.
24/12/20 by C McMinn
Never had my parcel
24/12/20 by Sandra Tena Portoles
It worked really well. Nothing else to say!
24/12/20 by Mr & Mrs Robinson
Amazing service, particularly at this time of year. Thank you.
24/12/20 by MooBop
Simple to use. Collected before 11am the next morning and delivered very quickly.
24/12/20 by Nicola Beckwith-Elliott
Excellent service from Parcel Monkey and very good value. Tracked delivery throughout. Would definitely use Parcel Monkey again and would highly recommend.
24/12/20 by David
As usual the service was great. Parcels collected and delivered with no problems
24/12/20 by Customer Sheila McInnes
First rate service!!
Would highly recommend to everyone.
24/12/20 by Gemma
The process is made very easy and efficient. One out of four parcels took much longer than expected to arrive (9 days to Germany) but given the time of year (Christmas) we can be forgiving.
24/12/20 by David Allman
All arrived on time without damage
24/12/20 by Customer
Once again fabulous
24/12/20 by Sharon Kim Thatcher
Great service - thank you
24/12/20 by Ian Parker
Another fast and safe delivery.
24/12/20 by CustomerArthur wood
Fantastic! Totally exceeded my expectations and took less than 48 hours to deliver a parcel from France to UK a week before Christmas- brilliant service!
24/12/20 by K Soldado
Easy and fast, no complaints!
24/12/20 by Customer
Easy to navigate website, however, paid a premium for delivery within 5 days but delivery deadline was not met.
24/12/20 by TN
Absolutely brilliant and for a fantastic price too. Easy to use cannot believe the difference in price when using parcel monkey, I have already recommended their services to my friends and family and would definitely use them again when I have a parcel to send.
24/12/20 by Jory
A parcel to the Netherlands picked up from my doorstep and delivered in 48 hours. Excellent service. Parcel going to Glasgow was delivered in less than a day in the week before Christmas. Considering the volume of parcels, Id say that was a good job. Parcel to Germany has been held up by the stacked up lorries but tracking is straightforward and I have every hope that it will arrive.
24/12/20 by R McCarra
Parcel has yet to be collected and I paid for the 3-5 day delivery on Thurs 17th December. The parcel hasnt been collected yet so it wont be reaching Canada before 2021 at this rate
24/12/20 by Customer
Second time using parcel monkey UK. Second time extremely happy with the service. Excellent
24/12/20 by Abdul-Razak Alhassan
Bloomin awesome
24/12/20 by Customer
Excellent service
24/12/20 by Customer
Easy to arrange, delivery arrived as expected.
24/12/20 by Stephanie
Delivery didn’t arrive in time
24/12/20 by Customer
Collection and delivery by dpd were excellent. Tracking once my parcel left the uk for France was slow and not up to date.
24/12/20 by Stephen Andrews
Straight forward service from booking to collect
24/12/20 by Angela Agnew
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