We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,408 reviews.
Excellent site, easy to use, good rates, plenty of info
07/12/20 by MR JOHN HUTCHINS
Very easy! Relatively cheap postage and much quicker than royal mail!
07/12/20 by Felicity
The website was easy to navigate. I sent the parcel to Poland and it was delivered within 3 days from dropping off at the post office. Definitely I will use it in the future.
07/12/20 by Alicja
I have been using Parcel Monkey for about 3 years now and never been disappointed! Easy to navigate on their website and very quick service! Very well recommended!
Thank you for the great service!
Attila
07/12/20 by Atttila Cseke
Efficient and economic portal for Parcelforce.
07/12/20 by Mike M
Terrible service
07/12/20 by Gaynor
Second time have used Parcel Monkey
Good price compared to competitors
Parcel picked up Mon pm by very cheerful
Man. Arrived in NZ today exactly a week
Later.. perfect.. able to track all the way..
which is excellent.. definitely use them again.. Well done your team.. as it was
Handled so many times on its way to
New Zealand.
07/12/20 by Pamela Dexter
delivered, great
07/12/20 by Mike
Good communication and timing.
07/12/20 by Customer
Excellent tracking system, easy to use.
07/12/20 by AB
I genuinely have no words to describe how horrific this service is.
07/12/20 by Customer
Fast and easy shipping
07/12/20 by Giovanni
Could not have been easier and at a good price, very impressed.
07/12/20 by Customer
I have not used Parcel Monkey UK before and needed to send a parcel to Brunei which is not an easy destination to reach. Parcel Monkey were brilliant, and also way cheaper than the alternatives. They collected my parcel on Monday morning and it reached its destination in Brunei on Saturday morning. Absolutely no fuss and a great service. I will definitely recommend and thank you very much!
07/12/20 by Jane Frazer
Brilliant service as always! Reliable and affordable
07/12/20 by Luke LANGTHORNE
Quick and easy to use, good view of the tracking progress.
07/12/20 by Jim
Sent with DPD, gave and hours window for collection, showed up when they said they would to collect, swift arrival to destination. Completely painless and great value for money. Will be using this service again.
07/12/20 by Customer
Used for sending parcels to Spain 3 or times now. Good value and never let down.
07/12/20 by Steve
Really good service at fairprice
We will use parcel monkey again and recommend to our friends.
07/12/20 by Customer
I shipped a parcel from the UK to Hungary. It was smooth and easy, I would use this service again! Thanks!
07/12/20 by Anna Ganbátor
Easy to use site, wide range of quotes. Would use again????
07/12/20 by Customer
Amazing service booked on Sunday, collected Monday and delivered on Tuesday. Would highly recommend and won’t hesitate to use again!
07/12/20 by Samantha Hill
I was sceptical after reading a negative review but it was fantastic service. Better than sending something locally. Highly recommend
07/12/20 by Sarah Willes
Absolutely fantastic service. I sent a parcel to Australia (via air)on Monday the 30th November and my daughter received it on Monday 7th December. I will certainly be using Parcel Monkey again. Thank you.
07/12/20 by Mrs Sword
Always an easy to use reliable service
07/12/20 by Roy
I always use this service when i wanted to send parcel to my country. Overall am satisfied
07/12/20 by Customer
A very efficient service, always pleased with collection and delivery
07/12/20 by lynn scotford
Easy to book. Excellent value for money. Professional service. Highly recommended.
07/12/20 by Craig
Отличная доставка
06/12/20 by Customer
I used ParcelMonkey many times. But recently their services are less reliable and had to raise issues with them. Now one of my parcels gone missing. ParcelMonkey doesnt have a customer contact number and complaints had to log through their website. I will not use it in the future and never recommend to anyone.
06/12/20 by Ami
You were very good picked parcel up very quickly and delivered very quickly to USA great
06/12/20 by Pat
I’ve used Parcelmonkey three times to send packages overseas and they always deliver
06/12/20 by Fiona
Brilliant service! Our parcel was collected next day and delivered to America within 3 working days. Loved that we could track it the whole time!. Really efficient - will definitely use again!
06/12/20 by Charlotte
I always use Parcel Monkey when I need to send parcels especially big boxes. Never been let down by them, be it sending parcels down south to Cardiff or to Canada
06/12/20 by Catherine Bell
Excellent service reliability, easy website
06/12/20 by D Goodwin
I’m happy with the cost but I expected the delivery was door to door but that wasn’t the case. The parcel was picked up from my home but was not delivered to the addressee rather they were contacted to come over and get their package. If you would not deliver door to door please be specific.
06/12/20 by Anita Uguna
Simple, easy to use service, great value.
06/12/20 by GW
Parcel arrived in 4 days following collection and safely too. Well done Parcel Monkey.
06/12/20 by Neil and thanks for your order
Perfect from start to finish
06/12/20 by Remzi Ersahin
Good courteous pick up and delivered safely to my family. Thank you
06/12/20 by Angela Greaves
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