We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,410 reviews.
Collected on time as advised by courier , delivered on time.
Contact with courier a1******
Thanks will use again.
02/12/20 by Kenn
Really pleased. Good service. Good value.
Thanks.
02/12/20 by Customer
Easy.
Quick
Cheap
02/12/20 by Lucas Ch.
You get what you pay for. A small discount going through this middle man, you cant call them - you cant call the courier. Day after day you wait for them to collect - they dont. You waste time complaining to their Live Chat - time wasters !
02/12/20 by Lance
Very reasonable for price and parcel arrived safely. I will probably use again.
02/12/20 by Sharon Ash
Great service . Keep you well informed about collection dates and tracking system is great too.
02/12/20 by Chris
Amazing posted Friday pm arrived Tuesday night night in S Spain
02/12/20 by Chris Scutt
Booked International priority with delivery within two days. Parcel collected on 26/11/2020 delivery attempt 1/12/2020. Delivery took 4 working days inclusive. 6 days overall.
02/12/20 by Mike Kerby
Quick seamless International delivery. Thank you
02/12/20 by GC
Great way to sort out and send a parcel, will differently use again
10/10
02/12/20 by John
Quickly recommended a good value courier with a drop off point close to home. Courier delivered on time.
02/12/20 by Laurence William Grimes
First time using parcel monkey and a great experience, booked a large parcel to be delivered with parcel force 24hr, printed label and dropped off at post office, could track my parcel all the way through its journey until it was delivered and signed for, parcel arrived before 24hrs, great service, would definitely use parcel monkey again, excellent service and a great price.
02/12/20 by Nannabanks.
Parcel sent to Cambodia took one week, excellent service.
02/12/20 by Christine Powell
Parcel Monkey were just brilliant. They gave me a good price for sending a parcel to America and they made it extremely easy to be able to do so. They send me an address label to print off and also a customs form. Parcelforce collected my parcel and I was able to track it to its destination. It was also insured. I cant thank them enough and will definitely use them again.
02/12/20 by Mrs Diana Wallace
Excellent fast service
02/12/20 by Customer
Picked parcel up on time and arrived in Denmark 5 days later, really pleased.
02/12/20 by CHRISTINE
I am very happy with service.
02/12/20 by K.P.
Quick efficient and easy to use. Parcel monkey is always successful with my parcels
02/12/20 by Customer
Im a returning customer who has used Parcel Monkey for a few years. They have always offered good value and the freedom to make a choice which I think is important.
02/12/20 by Mr C Humphries
Excellent and Quick delivery, with very reasonable cost. Delivered on time. Thank you.
02/12/20 by Customer
I was amazed by the swift delivery of a 3kg parcel from Scotland to Germany.
Great to be able to pay the postage and print out address labels from your own pc.
02/12/20 by Mrs Mary Hutchison
I was very happy with service I received, there was 2 reasons why I did not give 5 stars 1 the pickup was a bit late and 2 there was a delay on delivery otherwise it would have been 5.
02/12/20 by Gerard McNeill
First time using parcel monkey and its brilliant. Very easy to use I bought a wheel from eBay nearly 225 miles away entered the details of where it was to be collected from and my postcode, they searched several options and come up with a service of only £7.99 to collect the wheel and delivered it was delicious the next day. Amazing price and service. Will definitely use again.
02/12/20 by lottie07
Excellent pickup and excellent delivery in 2 working days.
02/12/20 by Jude
Excellent shipment to Oz, arrived before expected and in top condition! Pick up was quick and efficient.
02/12/20 by Scott Day
Worked well although I booked DPD and DHL picked it up, this was fine but Parcel Monkey also use Hermes you need to drop them from your roster as I never wish to use them. Can’t give five stars if there is a possibility they pick it up.
02/12/20 by Chris R
Excellent! Quick delivery to France, package in perfect condition on arrival.
02/12/20 by DEBORAH W
Initially delivered to wrong depot! Delivered eventually to correct address. Used before with no problems.
02/12/20 by YD
Excellent smooth service. No problems.
02/12/20 by Mary Biver
Excellent service as usual
02/12/20 by Customer
So easy to use. was in shock.. quick pickup and before I knew it was delivered to the other side of the UK ad a very good price. Very happily surprised.. For a first time was great.
02/12/20 by London Table Football Ltd
You keep hassling for a review..parcel not been received by recipient yet !!
02/12/20 by Sarah
Great service as per usual. Package delivered on time on date. Plus saved me a fortune.
02/12/20 by D. White
I was expecting a collection on a particular day and it didn’t happen. However everything went well once it was collected the next day.
02/12/20 by Philippa
Swift and efficient
02/12/20 by Customer John Garrett
Excellent service Very reasonable cost. Sent parcel from Uk to ROI. Delivered by parcel force. Nearly half the cost Highly recommended
02/12/20 by Customer
We Were recommended to use parcel monkey and we are more than happy with the service they provide.
02/12/20 by Carol Hall
Sent Christmas presents to my daughter in Dubai, quick delivery (under 6 days), kept informed throughout- great service!
02/12/20 by M R (Rally 200)
Fantastic service - quick easy and highly competitive. Why would you ever go elsewhere from now on?!
02/12/20 by Anthony
Parcel monkey works well in looking for the best deal for you!
The DPD was all fine and on time with everything.
However when dpd gave the parcel to the destination company ( Bartolini) it has been not so smooth and they delayed the consignment
02/12/20 by Corinna Mancuso
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
