We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,408 reviews.
Great price for delivery of a 3kg parcel to Hanoi, Vietnam. In fact the best price of all competitors. Delivery was made in 11 days and the parcel was traceable for most of its journey. Very impressed with Parcel Monkey and will definitely use again.
06/12/20 by Mr Thumpston
Fantastic way of sending parcels as it is picked up from your home and can be tracked to delivery.
06/12/20 by Liza Ballam Customer
Thank you for the quick delivery!
05/12/20 by Customer
Great service, went via Royal Mail, but cheaper ! Not sure how that works, but arrived in Canada as scheduled.
05/12/20 by Bob34
Could not have been eqsier
05/12/20 by Paul Rushton
This is the second time I have used parcelmonkey to send my parcel to Italy ( to my husband family) their service is very reliable. I was shocked at how quick my parcel arrived to Italy even though I posted it on Monday and it was supposed to arrive in Italy the next Monday.However, they delivered the item in less than two days. I will continue to use parcelmonkey to deliver my good to Italy.
05/12/20 by mazvi
Awesome service ????
05/12/20 by Customer
Always use parcel monkey, great value and friendly staff, parcel collected from UK exactly when planned and arrived in France 48 hrs later, package in perfect condition
05/12/20 by Ronnie
My parcel was delivered to America 4 days after being collected from my house. Excellent service and so easy to use. I was able to track it. I would definitely use parcel monkey again.
05/12/20 by Barbie
Awful - my parcel was under 1.5kg, going to Canada, via Parcel Force, still hasn’t arrived despite the arrival date I was given being the middle of last week, Also I have been automatically charged another £14.16 because of some laser scanning session claiming the earrings and 3 bars of 100g choc actually weighed 4.3kg, and ignoring the fact that parcel force won’t take parcels over 2kg to Canada what a con, won’t be using them again avoid
05/12/20 by F Millard
Once again great service
05/12/20 by Philip
Great service. Worked a treat
05/12/20 by Customer
Easy site to use with good prices and excellent service
05/12/20 by Teresa
Great price and speedy service
05/12/20 by Customer
Super! Printed labels, dropped off at the post office and parcels delivered within days to Germany and Ireland. Great service.
05/12/20 by J Gordon;
The collection and delivery by DPD were well planned and on time, but the driver who made the final delivery although he was given an alternative address if no one in, stated the package was left in the back porch, which constituted dropping it over a high fence into the garden of the address. Not knowing or caring if there was anything breakable inside or what obstacles could be on the other side of the fence. NOT GOOD ENOUGH. I have tried making a complaint to DPD but their website doesnt afford you the option to raise such an issue. Parcel monkey - good, DPD - very poor.
05/12/20 by Charles Morris
Excellent service no problems just a good efficient delivery service
05/12/20 by Jane
Excellent service just quite expensive to send was bit shocked at the price
05/12/20 by Janice
Super service.
Collected next day (from ordering) and delivered to Australia in 9 days (even with incorrect postcode !).
05/12/20 by Norman Allan
Great prices amd easy to use web site. Parcel collected promptly too.
05/12/20 by Mr Derrick
It was the first time Ive used ParcelMonkey. Im very pleased with the all round service, from the web-site to the final parcel delivery.
05/12/20 by Peter Stephen
Best service ever, can’t believe I’ve only just found out about it! Excellent ⭐️⭐️⭐️⭐️⭐️
05/12/20 by Lynda
Fantastic services and professional. Will use again and refer
05/12/20 by Paul
Great service, easy to use and the delivery went perfectly!
05/12/20 by Customer
Not so easy to start with but once you get into the procedure its not so bad????????????
05/12/20 by Michael
Easy to book and pay for consignment. Various carrier and collection/delivery options to suit most requirements. Able to track consignment easily. Excellent service would use again.
05/12/20 by Peter
Absolutely fantastic service yet again well done Parcel Force
05/12/20 by Rodney Slack
Excellent international service especially in the US, so much cheaper
05/12/20 by jon rogers
Collected on time and delivered to Sweden in the 5 / 6 days as quoted, cant fault the service
05/12/20 by Robert Foreman
Effortless service. Prompt delivery. 10/10 ????
05/12/20 by Iain Hamilton-Cummings
I had never used Parcel Monkey before but the company was recommended to me by Amazon as I was concerned about returning a large item. I am very happy with the service apart from, by the time I had completed the on-line form the price originally quoted by the COURIER had virtually doubled! It’s not Parcel Monkeys fault it is the courier, however, my parcel was picked up within the time quoted and I have received my refund from Amazon in very quick time. Thank you Parcel Monkey very happy with your service, will use you every time I have a parcel to send.
05/12/20 by PAULINE CARTER-RAPSON
Such a great delivery from UK to ROI. Slightly expensive but didn’t mind paying due to the delivery time.
05/12/20 by Laura
After years of using Royal Mail to send parcels to France and being let down, finding parcel monkey was an amazing. The last Royal Mail parcel took 5 weeks to deliver, Parcel Monkey - 2 days. It’s a no brainer from now on.
05/12/20 by Customer
Excellent service.
05/12/20 by Mrs Jenneth Grimshire
Everything as it should be.
05/12/20 by Shakil
Parcel collected by DPD on Tuesday morning arrived in France Thursday lunchtime - brilliant - thank you DPD
05/12/20 by David Cairns
The best! They send really fast my parcel
05/12/20 by Customer
Excellent service. Very friendly collection & delivery drivers
05/12/20 by malcolm
First time user - Website easy to navigate - collected as promised and delivered to the other end of the country the following afternoon. Was also considerably cheaper than the post office.
05/12/20 by Robert McGrath
Post from uk to Sweden, arrived within a week. Very happy with service
05/12/20 by Customer
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