We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,408 reviews.
Excellent service from pick up to delivery. I now have a very happy family in Denmark due to the quick delivery from my home in UK to Copenhagen. Kept in touch at every stage.
03/12/20 by CB
Thank you for your service
03/12/20 by The tall frog deli
Great price for a great service. Parcel was collected in Uk, tracked and delivered to Italy with DPD. Delighted with the service and price
03/12/20 by J Scott
great service
03/12/20 by mark sims
Carrier selected on price (Parcelforce), filled in form, sent parcel, checked delivery by tracking. Parcel sadly delivered in 24 hours - no damage - no hassle - no problem.
03/12/20 by Satisfied Customer
Great service and so easy to do. Picked up when they said they would and the parcel arrived in when they said. Would definitely use Parcel Monkey again!
02/12/20 by Fiona
First time using parcelmonkey and it was easy... once I got the printer set up.
02/12/20 by Janet
Absolutely brilliant service every time will not use other now
02/12/20 by Clare Sutherland
Great service collected when they said and delivered on time.
02/12/20 by Mr Christopher Dalton
I cannot rate enough this service. I was sending my baby nephew’s handmade advent calendar and so presents so I was eager for this to arrive on time. I was let down several times by foreign post offices so this was brilliant !!! Hello have already recommended it this company and will continue to do so!
02/12/20 by Danielle
Very good service from been collected from my house and arriving at my sons in Australia in less than a week. X
02/12/20 by Jacinta Flanagan
Good easy and reliable service
02/12/20 by Carole Murphy
1st rate service couldn’t be happier
02/12/20 by Alan Stadler
Really happy with the service collected and delivered as promised.
Will definitely use again.
02/12/20 by Carol Milborrow
Easy, well-explained process. Good value too.
02/12/20 by Charlotte Edmonds
Great service - delivered in 24 hours rather than the expected 48. Will be using again.
02/12/20 by Customer
Excellent service, parcel picked up and has now been delivered to the USA.
Very impressed with the service.
02/12/20 by Mr Wainwright
Great service from parcel force prompt collection
02/12/20 by up-the-junction
excellent, delivered so quickly and safely thank you so much
02/12/20 by Miss.trenter
Our parcel was collected on time, processed efficiently in transit and delivered on time. Thank you. K. Hudson
02/12/20 by K. M. And A. Hudson
Parcel delivered to Australia in good time
02/12/20 by Coldghyl
From start to parcel being delivered, was excellent ,
02/12/20 by Denise Watkins
Recommended!!!
02/12/20 by Customer
Excellent service. Christmas gift was delivered to my family in the USA within the 5 days ! Very pleased
02/12/20 by Marion
Very efficient service, no problems at all
02/12/20 by Customer
Parcel damaged & not delivered, doesnt seem to be a way to follow up or get information about it.
02/12/20 by Customer
Bit of a scratchy start because the website didn’t tell me I couldn’t deliver my parcel to the depot in Emerson’s Green as I usually do...but when I read an email more carefully I found I could drop it off at a shop in the town....
The parcel arrived as promised in 5 days (two of them were weekend days!!) My family in Italy were delighted to get their mince pies etc and Christmas gifts!!!
02/12/20 by Frances
First time using Parcel Monkey and certainly won’t be my last. What a super service from start to finish. Wouldn’t hesitate to recommend.
02/12/20 by Louise
Excellent service. Parcel collected and delivered on the specified date at very reasonable price.
02/12/20 by Christopher Orr
very good service
02/12/20 by Ben
Two parcels sent this month to Australia for grandchilds birthday and to make sure Christmas presents got there in good time as number of flights obviously reduced. Price was best I could find, parcels were picked up from home on day requested and arrived in Oz safe and sound. One parcel took 6 days and the other 9 days. Very happy with service and will continue to use.
02/12/20 by Mrs Sandra Medlicott
A 4KG parcel to the centre of France in just three days, what more can be said better than 1st class.
02/12/20 by Graham Reader
All worked perfectly, starting with the price that appeared to be a bit cheaper than going direct to the courier that did the job.
02/12/20 by Customer
My parcel was collected in the UK and delivered in the USA in 6 days! Very good service!
02/12/20 by Jacky Jenkins
I haven’t had good experience with Courier parcel. I wasnt happy with their service. It took 3days for Courier to come and another courier.
02/12/20 by Customer
Always good... No problems
02/12/20 by GetTheNeedle
Very easy to use service. Happy with the price and the selection of delivery companies.
02/12/20 by Mr Michael Cox
Absolutely abysmal, avoid 3rd party companies just book directly, had issues, couldnt contact parcel monkey other than via email, needed to deal with quick as collection was imminently due, the company I booked with via parcel monkey wouldnt speak to me and couldnt find any details, delivery driver never even turn up
02/12/20 by Eviesauris Rex
Collected on time as advised by courier , delivered on time.
Contact with courier a1******
Thanks will use again.
02/12/20 by Kenn
Really pleased. Good service. Good value.
Thanks.
02/12/20 by Customer
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