We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,667 reviews.
great service
06/12/20 by Velma Bryan
Never used this site before but it was so easy and simple to navigate. The courier arrived to collect the parcel, and communucation on collection was excellent. I will be using parcel monkey again, without a doubt.
The only downfall is you need a printer to print off the labels for postage. Great if you have one but a problem if you dont.
06/12/20 by helen abbott
Excellent service. My parcel was delivered safely to Spain in 4 days.
06/12/20 by Andrew - West Yorkshire
Arrived in 3 days as quoted, excellent service
06/12/20 by Diane F
Was away from home so the "pick-up" driver had to provide a label despite which it was here a day later - excellent service!! - Peter Horscroft
06/12/20 by peter horscroft
Always reliable! Thanks.
06/12/20 by Billy Batson
Brilliant service-parcel was picked up promptly and delivered safely. Lost 1 star as the actual price was significantly more than the initial estimate.
06/12/20 by Customer
Easy to use. Great service. Met the need
06/12/20 by Charles
Quick, efficient collection not heard about the delivery but assuming all went well..
06/12/20 by Stuart Bogg
Does what it says on the tin
06/12/20 by Brett
Fantastic service. Sent parcel to Ireland Sunday and it arrived at my daughters on the Wednesday.
I sent a parcel via Royal Mail 5weeks ago and it still hasn’t arrived. I have already recommended your service to a few people.
06/12/20 by Julie
My parcel was picked up from my address and delivered to France within 4 days, communication was excellent, will definitely recommend to one and all!
06/12/20 by Cherone Ellis
Used parcelmonkey on several occasions to deliver my parcels always excellent service and tracking.
06/12/20 by Customer
I have used Parcel Monkey before and had no problems with them .I sent parcels to France and to GB on the Friday and on the following Thursday both parcels arrived. France being the first to arrive and a few hours later the one to GB arrived.
What more can I say, except well done and many thanks. Christmas Presents all arrived safe and well. Thankyou Parcel MOnkey
06/12/20 by David
Excellent service - tracked all the way from UK to Germany. Many thanks
06/12/20 by JH
Very reliable
06/12/20 by Floss
The carriers that Parcel Monkey use have always been efficient and cheap
06/12/20 by Gerald Penney
Excellent service at a difficult and busy time
06/12/20 by Vicky Walsh
Easy to use and parcels arrived very quickly
06/12/20 by Helle
I have used PM on several occasions, they do what they say, no nonsense efficiency at it’s best, and economical too. Can anyone do better? Unlikely.
06/12/20 by Michael G.Biagi.
Consistently efficient. Fast, reliable, on time. Good customer service.
06/12/20 by Toni
Smooth and simple transaction. No issues. Pleased with the price given the size and weight of the item.
06/12/20 by L Osbourne
I paid and downloaded the labels via the internet, and this was straightforward. Then I dropped off my parcel at the Post Office - again, all went smoothly. I dropped off the parcel on a Monday, and received a call from my friend in Spain on Thursday to say that the parcel had safely reached him. Excellent service - many thanks to the Parcel Monkey.
06/12/20 by Sarah Barrett
Straightforward instructions and wide choice of delivery options made it easy to send my parcel to the USA.
06/12/20 by Mr Forsyth
Easy to compare and book, collected on time and delivered fast and on time. What more can you ask?
Many thanks for excellent service
06/12/20 by Tom Carr
This company performed perfectly. Definitely better than most. PM arranged for parcel to be collected by DPL on time from my home in rural England. Delivery to recipient in small village in France in 4 days. Fantastic. And cost was a third of Royal Mails estimate. Thank you Parcel Monkey
06/12/20 by JBW
Excellent service on time pickup from my home address email updates while the package on route to Portugal and confirmation of delivery and all for a good price compared to other couriers. Will definitely use again
06/12/20 by Mrs Angela Whiting
Great service from start to finish, out of my consignment of two parcels that i sent the courier delivered only one I contacted Parcel Monkey letting them know and they sorted the problem with the courier. My missing parcel was delivered the next day
I was kept informed the whole time. I am always sending things to my Grandchildren in Ireland. Parcel Monkey are now my preferred parcel service. I would and have reccomend them to others.
06/12/20 by Lee Darwin
So easy to use and brought up lots of different couriers
06/12/20 by Amanda Fisher
Couldnt be better thanks
06/12/20 by C Mcfadden
Best way to send parcels overseas for me.
06/12/20 by Shona Burnett
Easy to book and pay for delivery. Excellent pick up especially as this time we were given a window when they driver would be coming. Arrived at destination in allotted time. Would highly recommend to anyone wanting to us a parcel delivery company
06/12/20 by Elizabeth
First time I’ve used this method of shipping to Germany. I was very happy that it was easy to arrange and the courier picked up parcel punctually.
06/12/20 by Squashkin
No problems using Parcel Monkey to buy a Parcelforce delivery at a discount.
06/12/20 by Nina Katt
Great service
06/12/20 by SAMI LONE
So far I have been perfectly satisfied with your services. I will continue to use your company for sending my parcels since it is a safe and quick journey for all my parcels. Thank you for everything you do!
A.Komninou
06/12/20 by ANDRIANI KOMNINOU
First class service, despite putting the wrong post code, it still got to its destination
06/12/20 by alan baxter
Brilliant service. Parcel collected from our door in UK late on Monday afternoon, safely delivered to our relatives in Australia on Sunday!
06/12/20 by Clare B
Very reasonable curier and in time .
06/12/20 by Zamfirescu Nicoleta Georgeta
Fab service very effecient & good communication
06/12/20 by mary collins
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