We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,410 reviews.
brilliant, picked up at my house and delivered next day. perfect
01/12/20 by Bob d
Sent a parcel to be received within 48 Hours, its now been 6 days and still no sign of it arriving.
01/12/20 by Customer
Excellent web site. Easy to use.
01/12/20 by Carol
Another excellent service had a bit of a hiccup but that was on our side and parcel recollected the next day
01/12/20 by R j harkness
Amazing!
Easy to book, cheap and super fast!!
01/12/20 by Yessica
I sent a couple of boxes of crockery to Berlin and they arrived intact and in the time expected. Well done!
01/12/20 by Jenny McCullough
Excellent service
01/12/20 by Customer
You guys are just getting BETTER and Better.
Highly recommend....Perfect service
01/12/20 by Francisco Valeiras
Cake when they said they would, nice guy would use this company again if needed
01/12/20 by MISS CHRISTINA FINNIE
Very easy site to use was very pleased with the result parcel arrived in France what more could you want
01/12/20 by Sally Brooks
Excellent service, would definitely use them again
01/12/20 by David from Tunbridge Wells
Excellent parcel arrived smoothly in Italy within stated timing. Thank you!
01/12/20 by Customer
Excellent service.
01/12/20 by Customer
quick to collect and quick delievery. everything arrived just fine.
01/12/20 by Customer
Arrived in good time.
The tracking was a bit off but arrived quickly.
01/12/20 by Jill Strachan
I needed to send a 5.7 kg parcel to Germany for Christmas (as Im unable to take it there in person this year). I got a quick quote from Parcel Monkey at roughly a tenner but decided to go to our local Post Office and drop it in.
Well the best Royal Mail could come up with was £42 - £57 depending on the service.
Straight back to Parcel Monkey, booked it in with Parcelforce, ,a pick up from my house the next day and tracked delivery to Germany in two days!!!
I will never use anyone else ever again!! Sorry for doubting you PM xxx
01/12/20 by Kirk
Got there on time. Good service.
01/12/20 by Customer
I’ve been using Parcel Monkey for a few years now to ship to Seychelles. I couldn’t rate their service highly enough! They provide very reasonable quotes, are always on time to collect the parcels and my parcels have always been delivered within one week without any issue. Although they don’t operate a phone service, they are always very helpful and quick to answer emails. Would highly recommend for fast, fair priced international deliveries.
01/12/20 by Karine Rassool
Excellent really easy service to use.
01/12/20 by Emma
Brilliant service, easy to organise, great price and regular accurate updates!
01/12/20 by SunyR
quick. cheap and easy
01/12/20 by cathy davis
very fast delivery & reasonable price NI to ROI
01/12/20 by Customer
Another trouble free delivery
01/12/20 by Mourne Militaria
Speedy delivery at a good price. Kept informed all the way will use again.
01/12/20 by Customer
Great super fast
01/12/20 by Mr Alexander Hislop
Used this service 3 times for parcels going to Singapore with no issues, it’s the only way I’ll send parcels now.
01/12/20 by Mary Beattie
Super fast and easy!
01/12/20 by Tan
Very deasipointid.
01/12/20 by Razvan
Chose Courier. Utterly hopeless. They never turned up for collection.
01/12/20 by Gorges Cooks
I have used ParcelMonkey for a few years now and would not use anyone else! My parcel was collected from my house on Monday 23rd November and delivered in Spain on Thursday 26th November! Brilliant service, it lets both parties know where the parcel is! A++++ highly recommend!
01/12/20 by Stacey
I was amazed how mych cheaper it was to use Parcel Monkey and how quick it got there.
brilliant i am so pleased my daughter recommended them to me.
01/12/20 by Sue Young
Really feel let down with the service on this occasion. package being held at customs and been offered no assistance whatsoever to try and resolve this issue. If you are willing to take payment for a delivery be it as an agent or courier you then take on the responsibility to ensure the package arrives at its required destination. I will not be using this service again.......
01/12/20 by Jason Cornish
Competitive pricing, straightforward booking process and I will definitely use Parcle Monkey again and again.
Highly Recommended
01/12/20 by Arref Mobarak
A very good service. Clear to book, easy to organise and so far 100% success rate.
01/12/20 by Elizabeth Richards
We have used Parcel Monkey for the last 3 years and also recommended to other people to use them. We send presents to Germany and Dubai regularly, weve never been let down and we can select the best price. Susie K
01/12/20 by Sue King
Excellent service from start to finish, will definitely use again and recommend to friends and family.
01/12/20 by Karen
Very poor DHL service. Parcels are not picked up when scheduled. I rated "average" because of that as I rely on the service but have to apologise before my customers due to dragged out delivery times. It is also loosing money due to potential refunds. As to the general Parcel Monkey operators, they are polite; the company provides with a variety of companies to choose from.
01/12/20 by Customer
Collection was on time and parcel was delivered fast even it was aboard. Very happy with this service, definitely will use again.
01/12/20 by Customer
Good service, as described and expected
01/12/20 by Customer
Thank you very much
01/12/20 by Customer
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