We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,669 reviews.
My parcel was not collected on the day stated.
02/12/20 by Customer
Easy peasy process
01/12/20 by Mr Gary Nobes
Excellent service and excellent price
01/12/20 by Robert
Chose parcel force as the options with drop off at a post office which I did but had a collection driver come to the door the day after to collect the parcel. I also paid for next day delivery but it took four days to be delivered. A really bad service
01/12/20 by Customer
Brilliant service
01/12/20 by Jackie Naylor
Great easy to navigate website and great value shipping have recommended to others and will use again.
01/12/20 by Michelle Denney
Fabulous service
01/12/20 by Customer
Very good price and delivered to the country on time. The recipient did have to wait another week for customs clearance but that wasn’t the fault of the courier.
Always use parcel monkey to send my international parcels.
01/12/20 by Sue Thomas
Excellent service I will definitely us you again
01/12/20 by Customer
Very professional and quick
01/12/20 by Lynn
I have used ParcelMonkey about 6 time now always excellent service
And never had any problems with sending parcels abroad at very reasonable rates
01/12/20 by Jo walker
1) dead easy to navigate the website and compare costs for my parcels
2) excellent communication regarding pick up of parcels from home
3) great service from DPD parcels picked up on time and delivered abroad in two days
01/12/20 by brian hudson
Great service
01/12/20 by michael Plant
Just perfect
01/12/20 by Customer
They done wrong, after postage they applied additional charges
01/12/20 by Mubashir Nawaz Jan
Super quick and good value for money when you need to send a heavy, larger parcel abroad.
01/12/20 by Martina
great service and price
01/12/20 by Emad Abualzulof
Prompt pick-up!
01/12/20 by Karen Lyn Mastoras
I use parcel monkey all the time parcels always picked up when said
occasional bit dearer but in genral I think there great and thats why
im more than happy to use and recommend I do most time use the DHL
COURIER through parcel monkey and the regular driver always freindy and polite so thank you driver and thank you parcel monkey for a great service …….Robert …...southend on sea
PS IVE TOUCH WOOD NEVER HAD A PARCEL GO MISSING
01/12/20 by Dear Mr Rainforth
Pay peanuts and get monkeys. So through monkeys they booked Courier to pick up. Mr Courier driver parked, ran to door rang bell, waited 5 seconds then ran away drove off. I opened door and shouted to stop him but he was faster than a rat up a sewer pipe. Next I get email saying I wasnt in! rearrange collection was not possible as incorrect numbers were on the label. Went to post office and met humans and posted. No more monkey business for me.
01/12/20 by sarah
Easy to do online collected when said and delivered promptly to France
01/12/20 by Pauline Leaphard
Easy to navigate website, clear and useful information re pricing, restricted and not allowed items and packaging, timely and good communication re pick up and delivery, items delivered safely and in excellent condition.
01/12/20 by Niki
Went onto site, got a quote and parcel collected next day. So easy to arrange and pay. Definitely my new method of collection/delivery
01/12/20 by Brian McColm
Picked up and delivered on time and with care. Thank you.
01/12/20 by John Collins
I would highly recommend parcel monkey. What a great service & great price. Parcel arrived from UK to Belgium in just two days. Will definitely be using parcel monkey again.
01/12/20 by Stephanie Garrod
Very speedy delivery to Germany, and half the price of the PO. Great, thanks. Will use again.
01/12/20 by CD
Great service, easy transaction and delivered promtly.
01/12/20 by Don
Produced exact information to choose from.
01/12/20 by customer
Really easy from start to finish, very much recommend this service
01/12/20 by Customer
Easy to use great service
01/12/20 by julie milligan
Parcel not delivered or returned need a full refund
01/12/20 by Elizabeth Pepperell
20 is kilos for 20 ish pound to Spain
Top banana
01/12/20 by Steven Turner
4 days from Yorkshire to Italy! Brilliant service door to door.
01/12/20 by Lynne Wingate
Very quick service, our parcel got half way around the world in four days. Will use again.
01/12/20 by Soobee
Excellent all went vas planned.
01/12/20 by Customer
Wonderfully delivered to Luxembourg quicker than a first class stamp in the uk
01/12/20 by Stephen Hayes
Very good service very pleased
01/12/20 by Valerie Lees
Paid for next day delivery and DHL lets us down. Found parcel monkey tracking systems not that good and difficult to get a hold of - sorry. I appreciate this is most probably down to DHL who I would not use again
01/12/20 by DANNY MCCAIG
Dont know how you do it but each time is a complete success. Thank you!!
01/12/20 by Mike Robertson
Delivered safely to Hong Kong in 5 days as promised
01/12/20 by Customer
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