We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,410 reviews.
Great service
29/11/20 by Customer
Both the man who picked up and the one who delivered our parcel were very helpful and kind.
29/11/20 by LS
Very easy to use and good quick service
29/11/20 by Customer
Absolutely brilliant. Three days to get parcel to Portugal. Amazing. Would use them every time.
29/11/20 by Rebecca Fitzgerald
Not impressed, sent me tracking details but was unable to track at any stage, no info sent from anyone even after it was delivered.
29/11/20 by BC
Easy to book on line, lots of drop off places.
It did take a bit longer than expected to reach destination but these are funny times...
Will use again.
29/11/20 by Miss Turi Kongso
excellent service and value thankyou
29/11/20 by Customer val brocklehurst
Use this service regularly to send packages to my son in Amsterdam.
Never had any problems. Recommend Parcel Monkey often.
29/11/20 by Happy Sender - Leicester
Excellent service - Collected as promised and delivered in great condition within the timescale.
Would definately recommend.
29/11/20 by Debby Reynolds
Picked up late on Monday in North Scotland - at destination mid-day Thursday in Paris. Couldnt ask for better.
29/11/20 by Ian Fraser
Excellent service
29/11/20 by Kathy warden
Good service
29/11/20 by J MINES
One of the most professional company out there. No ifs , no buts. You choose the option you want/need and thats it.
I regularly send stuff to Mainland Europe and never had anything go missing, lost or stolen.
29/11/20 by Miklos Toth
I was very pleased with the booking, advice on packaging and collection. I sent a parcel o we to Sweden and whilst the parcel was picked up from my location it was not delivered directly to the recipient; a bit ve was put through 2 days after the email saying IIT was delivered and the parcel had to be collected. No attempt was made to deliver - this was NORD Post I understand
29/11/20 by SUSAN CARTER
Pick a good courier and your parcel will get there.
29/11/20 by Tina Reeves
Found exactly what I wanted in a few simple steps. Will be using again.
29/11/20 by Gary Cornman
Everything went according to plan, happy with delivery.
Slight problem with completing the customs form. I completed it and printed it, then the next day I needed to included something else. Entered my items again and added new item and printed but it didnt save the last line. Tried again but this time it didnt offer me the option to recreate the form. It didnt explain why ? Is there a time deadline that you cant amend the forms after a certain point ,or a limit to the number of times you can amend the form? There was no explanation.
29/11/20 by Mrs G
Ive used the service a few times now. Always collect and deliver as promised.
29/11/20 by Customer
It was easy to book, cheap and reliable. I will use it again for sure.
29/11/20 by Customer
Good excellent quickly get quotes
29/11/20 by Customer
Good price. Clear instructions. Easy to track. Arrived in The Netherlands in four days. Perfect
29/11/20 by Jennifer Oughton
Easy site to use and all parcels have been delivered promptly! My site of choice!!
29/11/20 by Clare Rice
Easy to use, very good price comparator which saved me a lot of money on my delivery to the Netherlands. Certainly will be using this site again.
29/11/20 by S. OConnor
Excellent service - easy to use- very impressed
29/11/20 by Customer
Always easy to use and cost effective even more so now we are having so many restrictions on movement
29/11/20 by Elizabeth Long
This is the second time Ive used parcel monkey and theyre service is great
29/11/20 by Natasha Bacelar
Easy to use can drop parcels in late and on weekends,tells me when it’s delivered.
29/11/20 by Trevor Brotherton
very pleased
29/11/20 by Linda Sunshine
Excellent and efficient service at a really competitive cost - more importantly everything arrives safely and Intact - we will use again without a doubt.
29/11/20 by Dolly
this is excellant service value for money fast will use again
29/11/20 by Margaret
Excellent service
29/11/20 by Customer
Cheapest parcel delivery was found on Parcel Monkey. I used another site before being recommended Parcel Monkey and the cheapest delivery on that site was nearly £10 more.
I won’t bother using the other sites now!
29/11/20 by Dinesy
Very straightforward, quick and easy service for a good price. Clear instructions. Fast delivery (I used it to send a parcel abroad.) Regular updates from the company regarding your parcel.
29/11/20 by Customer
Good rates, easy to use.
29/11/20 by Customer
Easy booking process. Collection and delivery to New Zealans on time. Professional service.
29/11/20 by Gillian
Collected and Delivered Parcel on time. Next Day. Collected within time given.Customer was happy when received parcel. Can not fault the service given. Will use again as i did before. Customer service first class. Thank you.
29/11/20 by Kirstie.
Really good price, easy to use and book, super fast delivery highly recommend and will be using again.
28/11/20 by Customer
Excellent service, picked up and dropped off on time. Service UK to Spain. Very pleased with everything
28/11/20 by Flo
Very good and easy
28/11/20 by Mr AK
Great service as always, next day delivery as specified
28/11/20 by K Gray
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