We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,512 reviews.
As it was not Parcel Monkeys doing but DX did not pick up twice as they should have after paying for next day delivery, not even an apology from DX
26/11/19 by Andre De Beer
Sent a parcel to Portugal. Picked up from this end on Wednesday, delivered Saturday morning. Brilliant and good price.
26/11/19 by Catherine Hunt
Great service, easy to organise, collection and delivery on time and all at a competitive price.
Thoroughly recommend.
26/11/19 by J. Cole
Easy to use and excellent service , my first time using this service and such good value for money
26/11/19 by Olwyn Catherall
Very easy and a relatively cheap option to send parcels to Europe.
26/11/19 by Atttila Cseke
Courier turned up and refused to take the battered old wooden door because it didnt have bubble wrap on it... even though it was adequatley packaged. Looks like driver was having a bad day.
26/11/19 by Customer
Im so pleased with everything about this service. Tracking simple and very informative. Great price for a great service!
26/11/19 by janice lewis
Best price and reliable delivery service with full tracking.
26/11/19 by Customer
Parcel picked up from home address in UK and delivered to address in Hungary on day 6 ( included weekend ) . Excellent service and reasonable price.
26/11/19 by T Jenkinson
Excellent service
26/11/19 by Mandy
average to poor
26/11/19 by tp
Simple and fast international delivery service.
26/11/19 by Karlin
The United Kingdom to Canada in 5 days, perfect service from start to finish. So glad I used Parcel Monkey and I will be using from now on. A++++++++++++++
26/11/19 by Carol Ward
Very good value for worldwide postage very pleased
26/11/19 by MRS AMANDA CLARKE
Easy to use and efficient.
26/11/19 by sasha jackson
Did what they said they would do, i.e. they delivered the parcel in 4 days
26/11/19 by Steve Costello
All good, no problems, on time
26/11/19 by Edward Williams
Quick and easy. Friendly staff.
26/11/19 by Mark Blenkiron
An excellent service that worked well
26/11/19 by Eric Robinson
Such a great site! Saves checking all options. Very well priced. Clear instructions. I dropped it off at our local dpd pick up place I didn’t even know it existed. I sent a present to my sister in Spain very affordable and quick. I’m very impressed! Thank you
26/11/19 by Sandee Brown
Easy to use but not that many depots near us.
26/11/19 by Customer
Excellent value and easy to use online.
26/11/19 by Customer. Pauline.
An excellent service that makes comparison of parcel/courier prices easy. A good price is offered and the printing of labels is quick and straightforward.
26/11/19 by J Lane
Quick and easy service to use, will definitely use again
26/11/19 by Lindsey- Warrington
Perfect and will use again!
26/11/19 by Customer
Excellent service . Posted Monday delivered Friday uk to Canada
26/11/19 by Elaine
NEVER HAD A PROBLEM SUPER SERVICE !!
26/11/19 by DAVID HOVE Customer
This company is completely pointless 2 years ago I booked a pick up it got rescheduled 3 times in the same week none of which happened with no explanation and no contact I gave them the benefit of the doubt and booked this week same again. Pointless pointless useless.
26/11/19 by Gary
Reliable, efficient and less than a week to door to door UK to Australia. Great service
26/11/19 by Peter Clough
Very good service
26/11/19 by Customer
Brilliant and easy service ????
26/11/19 by Customer
Item got damaged must have been thrown about
26/11/19 by Customer
Brilliant excellent service
26/11/19 by glenn moffat
Still the best service I have used.
Thank you
26/11/19 by Paul Rogers
Parcel got there on time.
26/11/19 by George
Very simple process - will continue to use.
26/11/19 by Dave A
Great service, which is reliable, efficient and best of all they come and collect the parcel..
26/11/19 by Ammar
Always arrive on time. My parcel always arrives when it should. Excellent service
26/11/19 by Chloe Whitlock
Quick, easy process, easy payment and no fuss.perfect.i cant believe Ive only just found out you guys existed via my friend.will never use another parcel medium again!well done parcel monkey
26/11/19 by Marie Fenton
I paid for parcel force 48 hr which turned out to be 96 hr and box the parcel was sent in was destroyed and open Terrible service won’t be using you again
26/11/19 by Nick
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