We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,510 reviews.
Really liked the ease of use of the website, and the options available. My parcel was delivered by DPD, quickly and without fuss. Thank you!
02/12/19 by Annie
brillant service Collected and delivered within 24 hours , at a great price . Hope prices hold the same .
02/12/19 by Maz
Very pleased, fast delivery via Parcel Force, to Germany. 2 days delivery time, items arrived safe.
02/12/19 by John
Good service
02/12/19 by Chukwuma Joseph
Quick ad easy to arrange, delivery arrived on time
02/12/19 by L
This is the second time I’ve used parcel monkey and I really can’t fault them. The first time I sent a parcel to Greece and this time I send a parcel to the other end of the U.K., both times large, heavy parcels, both times they got there when they were supposed to, and both times for a fraction of the cost of going directly with parcel force. Super easy to do and will definitely use them again.
02/12/19 by Kim Wilman
Picked up on time such a smooth delivery would use again
02/12/19 by ANGELA
picked up and delivered on time. Great service.
02/12/19 by Andy Knight
Fiendly, fast and efficient.
02/12/19 by Mrs Anne Grainger
very pleased with service
02/12/19 by Gentle Giant
First time using this service from UK to France. Very impressed with the ease and speed.
02/12/19 by Karen
Great service as ever.
02/12/19 by Customer
Terrible service avoid if possible.
02/12/19 by Customer
Excellent service
02/12/19 by Customer
Easy ,efficient, cost effective service
02/12/19 by Brett Taylor
Simple and easy to get the service that I demand, to be recommended.
01/12/19 by Stuart
really helpful service. the delivery man came within the time frame, even carried the parcel out of my house for me. it was brilliant and really stress-free.
01/12/19 by Customer CM
Top notch parcel delivery, have already recommended..
01/12/19 by Barrie Cain
I booked through Parcel monkey to Get a Hermes package sent.
The online staff were helpful and the prices were competitive.
01/12/19 by Customer
All good arrive before I expected
01/12/19 by Paul Bishop
My account is easy to manage and the prices quoted are always competitive. I regularly use the service to post via the post office and it is much cheaper than arranging directly over the counter
01/12/19 by JacquiCustomer
Simple to organise, parcel arrived on time
01/12/19 by Gill Dowson
Very good service and reasonably priced. Customer service has always been great. Never had any problems.
01/12/19 by Customer
No probs. Good service! Will use again.
01/12/19 by Claudia
Found the site a bit difficult but once I had chosen a company everything worked well. They came when they said they would. So job done to my satisfaction.
01/12/19 by C.Sullivan
We kept the rug we liked and sent the rest back safe and sound all with minimal angst. Thank you Parcel Monkey
01/12/19 by J C Angel
Good experience as always
01/12/19 by Dmrls Collectables & Curios Ltd
Excellent Service at a great price
01/12/19 by Jem
Apart from delivery all was superb .... two items collected ... selected 24 hour delivery by Parcel Force .. one took 24 hours the second took 48 hours with no attempt at delivery , at least no card left even though recipient was at home... will use again but Will think about selecting Parcel Force From the options
01/12/19 by John Westmore
Cheap, reliable and super quick.
They shipped my parcels from Scotland to France in less than a week.
01/12/19 by Xavier
Pick up and overseas delivery when they say they will, couldnt ask for better.
01/12/19 by J Reynolds
Brilliant service
01/12/19 by A J Hargreaves
Very efficient and quick!
01/12/19 by Bambi
Excellent service, convenience of taking to a delivery point, prompt delivery.
01/12/19 by Cornelia
Have used a few times not had a problem .fast easy service . Would use again
01/12/19 by Jo
Best exp ever when sending things.
Ups is just terrible to deal with...
01/12/19 by Stefan
Excellent service
01/12/19 by Customer
An efficient and reliable service.
01/12/19 by Mr Gerard McCormick
Easy and fast
01/12/19 by Andreea
Great service arrived on time and all intact thank you
01/12/19 by judith dixon
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