We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,612 reviews.
still nothing back from parcel monkey on my complains rubbish keep away
21/09/22 by marco panico
Courier never showed up and no refund offered!! Shocking service.
20/09/22 by Liberty
Still waiting for parcel to be picked up
20/09/22 by Martin
Having taken a day off work and waited in all day, the courier never arrived to collect the packages.
20/09/22 by J Roberts
Amazing service quick tracked not expensive and parcel arrived on time
Great will use again
Thanks
20/09/22 by Mr Anthony Gravener
Swift pickup affordable price trustworthy company recommendable ????
20/09/22 by ANTHONY ANDREW TERENCE FULLERTON
Great way to send parcels especially when strikes are happening!
20/09/22 by Patricia Sang
Always easy and have never had any trouble with anything send with parcel monkey
20/09/22 by justin harvey
You are asking me for a review on how well you did when the parcel has still not been delivered. It did not move on tracking for over 4 days. finally says it is in Canada since yesterday but nothing else.
20/09/22 by Linda Murray
Parcelmonkey were good and efficient, but the 24 - hour delivery with Parcelforce booked took 48 hours to arrive, so missed the event I needed the delivery for.
20/09/22 by Penny Hooper
The only suggestion I would have is to keep the customer informed of collections times even if only the actual date or ETA
20/09/22 by Mandy
Parcel collected when mentioned and delivered as specified. Done as it should be.
20/09/22 by Peter Cocquyt
Great search allowas alot of different and various services provided by different companies, sometines you have to make an apoen search which allows not restricting the results to get better prices and more availabilities.
20/09/22 by Mr Mohammed
Fast collection and delivery
20/09/22 by DPD
Simple quick competitive service will use them again
20/09/22 by Hafiz Abdul
Great service
20/09/22 by Jenia Nikolova
Parcel was deliver. Is good.
19/09/22 by Customer
ParcelMonkey is one of those company which will never let you down. Professional, quick, efficient. The website is very easy to use.
19/09/22 by Miklos Toth
Parcel x 2 not delivered - purchased express48 6days ago
19/09/22 by John
Easy to use and sensible price
19/09/22 by customer
Expensive but efficient
19/09/22 by Monique Leslie
What can i say? i booked the service, paid online, printed the label at home, the parcel was collected on time, with a smile!......that is damn good service!
19/09/22 by Paul Williams
Paid for next day delivery before 10.30 parcel didn’t arrive for 2 daYs. I refund offered. Absolutely poor service
19/09/22 by Sachin Jayantilal Pattani
The parcel arrived broken even though I wrote delicate on it. Really not happy. They must have been throwing around like a basket ball…..
19/09/22 by Paul
Faultless. All good.
19/09/22 by Gary Hodes
Item received undamaged, happy with the service.
19/09/22 by CustomerRay Askew
Ordered online. Very easy to use and priced well. Courier turned up on time and delivered on time and no damage. Would definitely use again
19/09/22 by Andy
Excellent prices, used Parcel Force, delivered within 48 hours. Would recommend using Parcel Monkey ????
19/09/22 by Jennifer Brumby
They had to pay again at the point delivery, even after I had paid £71.43 for a tracked delivery to UAE.
19/09/22 by John
The third time I have used Parcel Monkey, easy to use although Post Office have easier Customs declaration, saved a good bit of money, downloaded forms all good. Main thing is that its very cheap, handed in at POst Office so satisfied all round.
19/09/22 by Philip Heath
Great app and great service. Will definitely use again.
19/09/22 by Ms Powell
Very useful parcel service with a wide variety of price options accessible to each person. The parcel was a few days late which is not a problem due to the contents but could be distressing if the parcel was more important.
19/09/22 by Customer
Randomly took £64 from our card Avoid !!!!
19/09/22 by Customer
Brilliant easy service
19/09/22 by Mig
Good service and good value.
18/09/22 by Adrian Harris
really easy service to use, picked up on the correct date and returned to the delivery address super quickly
18/09/22 by Customer emily
Delivered quickly
18/09/22 by Mr Robert Coe
Excellent service, parcel collection was exactly in the timeslot given by the courier (DPD) and delivery was swift and prompt with regular updates
18/09/22 by Anne Cameron
perfect service
18/09/22 by Customer
Easy and straightforward.
17/09/22 by Jamie Dove
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