We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,357 reviews.
easy to use, costs reasonable
19/07/22 by B Wiiliams
Very good service , great value too
19/07/22 by Mick roche
Great and easy to use
19/07/22 by Richard
So easy to do delivers in the time period specified thankyou
19/07/22 by MARGARET OTWAY
Service to Germany much faster than when I have used the Post Office
19/07/22 by Jane Booth
The website is easy to follow and after dropping at the post office parcel returned and cleared.
19/07/22 by Sybil Robinson
Very good service indeed. Documents were received very quickly and parcel presented to the post office was received with no issues. Parcel shipped to the USA within the stated time.
The service gave everything that was expected at an unbeatable price.
I would highly recommend and will be using this service in future as my current courier service could not match these services or prices.
19/07/22 by Mark Shelton
When we booked with you it said 3 to 5 days for delivery. 7 days on and the tracking is saying that it is still in the UK and and not left for Europe yet. If things are taking longer to get into Europe due to Brexit you should state that so we know the score.
19/07/22 by Customer
Great service and offer good prices..
19/07/22 by alistair lovelock
Im very satisfyed .
19/07/22 by Cruz
Super fast pick and delivery
19/07/22 by Pri
Great experience great deal
18/07/22 by Mr Gary Bone
Very good service, I cant complain. My package got to the destination on time
18/07/22 by Gbubemi
I have always used this company to post UK - USA and always get the best service. I will continue to use thank you parcel monkey ????
18/07/22 by Caz
Very efficient and reasonable
would use again
18/07/22 by Customer
Superb service reasonable price
18/07/22 by Mr lucas smith
Very good service and excellent customer care
18/07/22 by Shelagh
Bike delivered no hassle. Will use again.
18/07/22 by Luke Cole
Quoted 3-4 days for UPS international, Once I paid it says 14 days. No replies from ParcelMonkey. I would imagine it’s a bug on their site , they probably used the UK shipping time but I was shipping internationally. Urgent package , I would have been happy to pay more money for guaranteed 3-4 days delivery. Terrible company, use UPS or something directly at least their website isn’t buggy.
18/07/22 by Daniel Cooke
used quite a few times and never had any issues with them, all collect it and it arrives on time. Good to be able to choose which option suits you and very easy system to use. As a company the only thing I would change would be if it could be a account, but not just a card. Just for less hassle on our side. thanks
18/07/22 by Karen
Brilliant! Excellent service.
18/07/22 by Amanda Smith
Great service
18/07/22 by customer
Excellent service, fast and efficient.
17/07/22 by David.
Parcelforce 48. Took parcel to post office. Very fast - delivered next day. No issues.
17/07/22 by Customer
Speed of delivery was fine but didn’t get any tracking details through ..
17/07/22 by Simon
Parcel Monkey worked out really well for me, sending a present internationally was uncomplicated and straightforward. I would certainly use again.
17/07/22 by Customer
Best carrier for large packages
17/07/22 by michael robinson
The parcel was sent to the wrong delivery point and an additional charge of £80.00 was made for "Import Tax". Strang really as it was clearly marked as personal property. Not impressed in the slightest by the apparent slight of hand once money has been paid for the delivery.
17/07/22 by Tony Conner
Excellent service.
Packaged arrived within timescales
17/07/22 by Rob Crew
Great service - easy to compare and I found a good price. The package was picked up the next day from our house
16/07/22 by nikki
The service is very easy to use and really convenient. Not only you can compare different companies, but also different services from each company, and select the one that fits your needs. The whole booking is done from the same website and they keep you up to date with everything you need to have (label) and know (tracker number).
16/07/22 by Allyenna De Lioncourt
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16/07/22 by Mr M
Good prices ,great service …
16/07/22 by William R Johns
Excellent service brilliant price will defo continue to use
16/07/22 by Paul Steward
24 hour Parcelforce turned into a 4 day saga. Royal Mail collection, passed to the wrong company.
16/07/22 by Customer
Wonderful service once worked out the web site the postage went smoothly and delivered in a timely manner.
15/07/22 by Jackie
Easy to use website
15/07/22 by jeremy holland
Easy to organise and drop off. Great communication and safe delivery to my niece. Thanks
15/07/22 by Terry Buckingham
All the service of the chosen courier (in my case Parcelforce), but at less cost!
15/07/22 by David Miller
Very easy and fast site to work with. 5⭐️
15/07/22 by Customer
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